[renz07]

This is what happened to my phone. I was just changing the themes when suddenly my phone restarted. When I looked up my contacts, they were all gone! However, when I checked the memory status of my phone contacts, it still says 57% used and 43% free. It means that the contacts are still there however, I can't access them!

I tried to sync my contacts with the newest version of the Nokia PC suite. My phone says that it is sending 576 contacts but it always fails. When I look up the contacts in the pc suite, only the first 27 contacts are shown in my pc.

Where are the rest of my contacts? How can I recover all of them?

Anyone who knows how do it, please help! Thank you!

[maple777]

here is something that you can try may or may not work
go to contacts, settings and check memory in use..; if sil memory is in use set it to phone memory and then check how many contacts you have if they appear fine if not put the sim memory in use and COPY th econtacts over and do not move them only copy them over and explain the results

[renz07]

haven't tried it yet but i think i know what the problem is. i tried adding a new contact in my phone memory. however when i look it up under contacts, it won't show up. the contacts is still empty.

what's wrong with my contacts?

[renz07]

update: i can now look at my contacts. however, when i try to edit and save them, the phone says operation failed. and my phone would suddenly restart on its own.

whats wrong? is it a virus? a software glitch? what will i do?

[amol123]

I also have the same problem . All of the sudden the mobile restarted and the theme was blank. When i looked in the contacts it was empty but when saw the phone memory then it was 65%. Then i copied the entries from phone to sim then i showed the contacts which is not complete, i.e, some contacts are missing and also the recieved calls and dialled calls are not stored in Call log.
Could any one please help me?

[it_is_me]

Try to restore factory setting , code if not changed should be 12345

Tell me what you find out .

[amol123]

No my code number has been changed so 12345 doesnot work. Could please help me to find my code. And if i reset the factory setting will my saved contacts and data get lost or not?

Your help would be great for me.
Thank You.

Message Edited by shameers on 23-Sep-2008 08:48 AM

[abhishekkai08]

heyy, try to sync your contacts with outlook using a pc suite. if that fails then it might be a possible software crash!
you can also try resetting the phone, this job only restores the settings so your data will not be lost.

Message Edited by abhishekkai08 on 23-Sep-2008 05:35 PM