Search Discussions:
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply
Topic Options

Problem with nokia 6300

Onik_rif
Contributor
Onik_rif
Posts: 7

Problem with nokia 6300

Options

13-Apr-2011 06:16 AM

I cant download most of da softwares frm nokia ovi store..whn i commanded to download, it showed me "certificate isn't available your phone or sim" i also cant download any software frm any offical website....for reparing dat i also updated ma version.at past it was 07.21 now its 07.30. Bt it cant be showed any change!!! Plz give me a ri8 solution!..............
Message 1 of 4 (492 Views)
Reply
Please use plain text.
 
Mobile Visionary
Mobile Visionary
ng85
Posts: 827

Re: Problem with nokia 6300

Options

13-Apr-2011 08:46 AM

Go to settings- security settings- authority certificates. See that verisign or thawte are there. If they are not then u've lost them & that's the reason u can't download. If they r there adjust the date to 1 yr back. Have u updated using ur phone inbuilt update facility or nokia care or urself via pc suite. Updating by these methods should've restored the certificates. But flashing by the way unauthorised mobile care personnel do will wipe them. U may contact the nokia care in ur area in this regard & pls post the feedback as this ques crops up a lot.
Pls mark the post as solution if it solves your problem.
Message 2 of 4 (462 Views)
Reply
0
Please use plain text.
 
Onik_rif
Contributor
Onik_rif
Posts: 7

Re: Problem with nokia 6300

Options

13-Apr-2011 03:50 PM

I went there! Bt i cant select any think frm there......
Message 3 of 4 (416 Views)
Reply
0
Please use plain text.
 
Mobile Visionary
Mobile Visionary
ng85
Posts: 827

Re: Problem with nokia 6300

Options

14-Apr-2011 10:11 AM

That means u hv lost ur certificates. Pls do as advised above.
Pls mark the post as solution if it solves your problem.
Message 4 of 4 (376 Views)
Reply
0
Please use plain text.