[fergie2009]

Just having a problem with my contact list in my Nokia N79 at the moment. When I save a new contact they naturally just save to the mobile itself. I then copy the number over to the sim leaving me with two of that contact, one on the phone and one on the sim. I just want the one so I just delete the one that was saved to the phone. The problem is whenever I have to turn the phone off, when I turn it back on the number I have just copied to the sim has disappeared and then I have lost it. Anyone know what is happening here?

[fergie2009]

anyone?

[jimmyireland]

select the memory you want to use either phone or sim ok

remove the sim turn phone on and check sim contacts

if your contacts are there delete them all

then reinsert the sim card and when the promt comes up do you want to COPY contacts select no

when you then go to contacts a prompt should come up do you want to show sim contacts in contacts select yes this means you then dont have a duplicate set of numbers in the phone

if you have the problem of no number showing on recieving text and calls refer to the below

Sometimes, caller ID (the name of the caller) does not appear on a call and is replaced with the phone number.

The main reasons for caller ID not working are:

1. Duplicate entries in contacts - by FAR the most common cause and unfortunately, the most awkward one to fix.

If the phone finds the same number against more than one name, it doesn't know which to use so, perfectly sensibly, it defaults to showing the number.

The only way to fix this is to remove duplicates from your contacts. Best way to do this would probably be in Outlook on the PC, but assuming you can't do that, then you have to find the numbers that aren't working a use the LATEST version of the Nokia Search tool to find the duplicate entries:

NOTE: when you search, use PART of the number to avoid problems with formatting: searching for +441234567890 will NOT find +44 123 456 7890 whereas searching for 789 would.

2. Using your international dial code instead of '+'

Not sure if this applies to all phones, but if you store your number using your county's international dial code (eg: 004412345678990 - WRONG) instead of the '+' sign (+4412345678990 - RIGHT), it can cause problems.

3. "(0)" area code prefixes

Only a problem if you synch with MS Outlook. When you specify a country in MS Outlook, it will insert "(0)" into your phone number after the country code - while somewhere in Redmond, Bill Gates cackles - so +4412345678990 becomes +44 (0) 12345678990.

You need to remove the (0).

4. 9 and 10 digit numbers

There has been one report of problems with 9 and 10 digit numbers where one size doesn't work with SMS and the other with calls. Not sure that anyone else has ever come across this