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Re: Nokia 2760 auto power off problem

Registered Member
Posts: 1

Nokia 2760 auto power off problem

My wife and I each get a new nokia 2760 a couple months ago.

 

Both phones will power off for no apparent reason. I usually found out it is powered off after I miss an important alarm or an appointment. I dare not to use the phone's alarm any more.

 

It occurs to my phone about once or twice per week. It occurs to my wife phone twice so far.

 

I am pretty sure it is not an out-of-battery issue. The battery is always fully charged when I turned it back on. I found it power of this morning and it was charged last night.

 

I called Nokia support today but she is of no help. She asked me to power off the phone, take out the battery, wait 30 seconds and reinstall the battery. I have done this numerous times already.

 

Does someone have a clue?

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Mobile Overlord
cjlim
Posts: 13,030

Re: Nokia 2760 auto power off problem

Try taking the battery out and leaving it out for at least 5 minutes. Unfortunately the 2760 is a very basic phone and there is very little you can do to it yourself apart from removing the battery. If the above doesn't work, I recommend taking the phones to your local Nokia Care Point to see if there is anything they can do there.

 

You can find your nearest Nokia Care Point at:

For UK
http://www.nokia.co.uk/A4228006
For Europe:
http://europe.nokia.com/A4388379
For Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.

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Counsellor
Posts: 71

Re: Nokia 2760 auto power off problem

Hi,

 

I am making a wild guess here...Try turning off the auto update option in your mobile's time settings and see if it helps..

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