[amiyadalui]

After software flush from Nokia Care whenever I want to install any software contain certificate it shows " Certificate not in phone of sim ". After visiting Nokia care again they flush it and if it cannot rectify the problem it cannot be rectify. Still now I am unable to install software which contains certificate. It happans with Nokia's software also. Please help.

[Raoul_Duke]

Hi amiyadalui,

Thank your for your post and as this is your second post may I welcome you to the Nokia Discussion forums.

First may I ask what particular application are you trying to install which is causing this issue? The more information you can provide the better. 

Try checking in your Menu > Settings > Security having a look at Authority certificates or User certificates - to view the list of the authority or user certificates downloaded into your phone.

Also trying updating your phone's firmware to the latest version using Nokia Suite. I have attached a link below with a guide on how to update your software.

http://europe.nokia.com/support/product-support/nokia-ovi-suite/howto?ccf_name=nokia-suite-3-2/guide...

If there is no update then please install your current firmware again and hopefully this should reinstall the certificates. 

If it still doesn't work you can do a hard reset (factory reset) by Selecting  Menu > Settings > Rest. factory sett. (or Reset device or Restore factory sett. or Rest. fact. sett.).

1. To reset only preference settings, but keep all personal data, such as contacts, messages and media file, select Restore settings only (or Restore sett. only or Settings only).
2. To reset all preference settings and delete all personal data, select Restore all (or All).

3. Enter the security code before the restore. If you have never changed your security code, then enter the default code 12345.

   Please remember to back up your phone first before doing this.

Give this a go and let me know if any of it helps.

Regards

Raoul_Duke

[imperfects1]

Bro hard reset is not available in s40 phones

[Vishal_Jain]

Hello,

I am a IT student and work with my uncle on mobile shop. I am repairing mobile phones both hardware and software for last 4 years. I was also facing this problem (certificate not on phone or sim). After working for a long time finally I got the 100% working solution for restoring the security certificates on the Nokia phones.

Just goto this link and read this post : 

Restore Authority Certificates on Nokia phones.

Please give me your feedback.

For more stuffs and Information visit my Website.

http://visualtechno.in

[pruthvirajvaru]

nokia 2690