[rachelfish]

Hi, not sure if this I'm in the right place but it's worth a shot.

I purchased an unlocked Nokia 2680 handset in the UK this month to replace a broken handset for my pay-as-you-go O2 sim card. I was told by the representative that the phone was tri-band and would work in the United States, where I live presently. I am emailing from the US where the phone does not work. It does not roam with my UK network (o2), nor will my AT&T sim card work in the phone (sim card registration failed).

Any ideas? I thought an unlocked handset bought from an independent provider would work on any network??

[grschinon]

You were mis-informed.

The 2680 slide is a DUAL band GSM phone, not tri-band. As such, one purchased in the UK will operate on the 900 and 1800 MHz bands while in the US only 850 and 1900 MHz are used. Your phone will not work in the US.

http://www.forum.nokia.com/devices/2680_slide/

Message Edited by grschinon on 22-Jan-2010 12:14 PM

[rachelfish]

 I was misinformed; so, apparently, is everyone buying this phone from the carphone warehouse??

http://www.carphonewarehouse.com/mobiles/mobile-phones/NOKIA-2680/PPAY

[grschinon]

The information on that page is inaccurate. The 2680 slide is NOT a tri-band phone.

You should contact CPW and ask for a refund. You bought the phone on the strength of the information given, which turned out to be incorrect.

[jmayes]

I can confirm a similar situation.  I purchased my 2680s from nokiausa.com for delivery to the US just prior to arriving in London.  When I arrived in London, I popped into an Orange shop and installed a pay-as-you-go sim card.  The phone will not acquire a signal from any local UK carrier.  The Orange representatives were at a loss as to how to resolve the problem.  So even though the technical specifications on nokiausa.com state "UPP8 v.6, Dual-band variants: EGSM 900/1800 (EU) and GSM 850/1900 (US) – EDGE only" I suppose I did not realize that they would be locked to the band in the country of purchase.  $100USD wasted.