[kneebs76]

Hi,

A colleague who owns the N97 mini has just installed maps, and after rebooting his phone, it won't start - it displays the white 'NOKIA' screen for approx 1 minute before switching off (it's fully charged).  No key presses etc help, we can't get past the nokia screen.

He then asked me to reboot my N97 (not mini) - and sure enough have the same issue, however after several attempts at switching on, I've managed to get mine to start, by seemingly pressing random buttons - I've tried this a few times now, and by repeatedly pressing right on the D pad, enter, and the camera button, my phone starts OK.

I only received my phone back from repair yesterday, and it was freshly flashed with the latest '3' firmware (my colleagues N97 mini is a virgin branded phone), and OVI maps was a suggested update yesterday - nothing else has been installed on my phone since that.

Does anyone who's installed OVI maps with nav on their N97 fancy trying a restart....?  I wouldn't reccomend in if you've got an N97 mini though!

Cheers,

Mick

[chanchan05]

Did you have enough free memory on C drive when you installed? It was recommended as well that you should have a bare minimum of 20mb free.

[kneebs76]

not sure about my colleagues free memory amound, but I've just checked on mine, and there's 8mb currently free.  There was no messages relating to insufficient space on C: during install.

Even so, with 8mb free on C:, I wouldn't of thought that would effect my phone starting up - roughly every third time my phone will start OK -  otherwise,  it'll just hang at the white NOKIA screen for approx 1 minute before powering off, or stay with the white NOKIA screen (I left it for over 5 mins before giving up)

Thanks for your reply :-) 

[richwhite]

Just installed it and rebooted with no problems.

[chanchan05]

@kneebs76 - try freeing up memory on C drive and reinstall. The way symbian is made, even memory card problems affect startup, so yes having too little memory on C drive for something that required 20mb should be a startup problem. 

[Garethr21]

I was the N97 mini user that had the initial problem, I had approx 190mb free on phone memory i.e. c:. I  don't think the problem relates free space on c:\. 

I did manage to get it powered on eventually by pressing random buttons on the phone when it was booting. at that point got a full backup.  next time a rebooted was unable to get phone back on, so done a "four finger reset", hvae restore back up and installed updated maps, now seems to be working ok, fingers crossed!