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Re: 7390 freezing

Registered Member
Posts: 2

7390 freezing

Hi there!

My girlfriend has a Nokia 7390, and ever since she bought it it has been covered in problems.

The most anoying one is when the phone screen turns compleetly white, and nothing can be done to the phone. This accure during calls and during standby. No one can call to it, thus you get forwarded directly to the answering machine.

The only solution is to remove the battery.

The phone has been away to service 3 times. Each time they say that she has to many SMS in the phone, or that the battery power is to low. (maybe 1/3 left) Then they have updated the software and told her to delete some sms.

But now she has 100 sms tops, and the phone is still acting up!

Anyone ever had this problem? Anyone with a solution?

//Pär
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Mobile Emperor
psychomania
Posts: 25,377

Re: 7390 freezing

Have you tried updating it's firmware? Many problems can be solved by doing that.

www.nokia.com/softwareupdate

An old sim card can also cause problems so it may be worth getting that swapped over.
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Registered Member
Posts: 2

Re: 7390 freezing

Thanx for the answer.

According to service provider, that is the only thing that they have tried doing the three times that it has been sent away.

The phone also shows the same symptoms with another SIM card recently bought for another phone.

it is important to say that this thing happens randomely.. Sometimes alot, and somtimes there is no problem for days or even weeks, and then the problem starts again.

//Pär
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