[lsj295]

I sent in my N80 to tampines 4 repair, they told me to wait, is coming to 3 mths now,no news from them, shd i keep on waiting or contact them. Anyone hv this experience,any advice ?

[joshua_sx1]

I guess, you don't really require to wait that much... well, let's try to understand them that they need to find-out whether the cause of the damage is "inherit" (meaning factory defect) or simply neglect from part of user...

...but it shouldn't take that long... it's like giving them a couple of hundred of dollars - and wait for uncertainties...

...as customer, they should understand us more...

…I suggest, you bring this issue to their management… (go to congress or senate if you want… he he he just try to keep you smile)..

…cheers!

[lsj295]

Called them a week ago, still no news. Shld I bring this up to consumer assn.

[lsj295]

Finally called 2 say it's ready 4 collection

[lsj295]

Collected the phone,custom service told me the slow response when I go to the contact was due to Chinese & English contact which I'm using. Can anyone confirm this is true.When I use it on my old N70 it is Ok, on the N80 not Ok. Is Nokia taking a step backward for newer phone