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Re: Phone numbers lost after restore from OVI Sync

Sage
LarsErik
Posts: 187

Phone numbers lost after restore from OVI Sync

After a hard reset of my N8 I tried to restore my contacts from OVI Sync.

 

But for some strange reason contacts that have only "Phone (work)" as a number loose the number (all other details are restored). But they end up without any phone number :-(

 

Contact that have additional info (like "Mobile phone") don't loose the "Phone (work)".

 

Any idea why this is happening?

 

Also some of the "standard" settings are lost (as they are when syncing with OVI Suite).

Very annoying since you then have to choose number or address when calling/smsing.

--
Lars-Erik Østerud - http://www.osterud.name/nokia.html
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Contributor
petrosa
Posts: 8

Re: Phone numbers lost after restore from OVI Sync

I just found the same thing. I had an E-51 previously with a lot of numbers tagged as "Mobile (Work)" and I just figured out that all 18 of these contacts had been copied to the C3-01 without the numbers. I don't think the C3-01 supports all the tags that my E series phones did, but it sure would be nice to get a notification about it when you sync instead of having to figure this out the hard way, out in the field, when you need to call an associate. Grrr.
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