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Experiencing problems with bill payment service!

Counsellor
Posts: 70

Experiencing problems with bill payment service!

Hi all,

 i am using nokia c7-00 with Reliance GSM card in india and trying to purchase a theme of Rs.25 from ovi store using operator billing. When i click on buy and confirm on phone bill payment, the message appears- " Purchase in progress. Confirming payment". Then after 4-5 minutes, a message appears- " We are experiencing problems with the phone bill payment service". This is has been the case since 10-15 days. And i have enough credit in my phone account for purchase. I contacted the network- Reliance customer care but they don't have any idea about this and asked to contact nokia team . Please help regarding this problem.

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Registered Member
cark
Posts: 1

Re: Experiencing problems with bill payment service!

I have the same problem in Poland, C7-00 with Anna. My network paid for my purchase, but I have not receive my soft. Nokia stealing my money?

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Counsellor
Posts: 70

Re: Experiencing problems with bill payment service!

No reply from nokia team as yet! Please check into this asap.
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Mobile Sensei
Posts: 7,271

Re: Experiencing problems with bill payment service!

This is a user discussion forum. To get in contact with "the nokia team", that is Nokia's actual customer support, see the "Contact us" link at the upper right on this page.

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Registered Member
sethumadhav
Posts: 1

Re: Experiencing problems with bill payment service!

[ Edited ]

i have the same problem too.if your problem is solved please notify me. thanks.:smileyhappy:


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