08-Oct-2009 08:27 AM
ok this is baffling me...
first off .. info on the pc suit
PC-connection solution:
Versie 9.23.3.0
Nokia Connectivity Cable Driver:
Versie 7.1.17.0
Operating System:
Microsoft Windows Vista 64-bits editie, Service Pack 2
for so far this relevant information...
2 phones, same problem
1 the N80 and 2 the N97
hooked both up to PCsuite... all works perfectly
over 2 weeks back, while both were hooked into pcsuite, same pc/program (which should not be a problem). All has been working for months on end fine.
receiving and sending sms/mms
over abt 2 weeks back suddently after a receive or send, the SMS don't show up anymore for the N80
so i tought this might be a phone problem
rebooted the N80, hooked up, same problem
the MMS do show, the listing takes place, but the SMS do not appear anymore
and you are unable to send SMS via pcsuite, but you can send MMS.
baffling..
so hooked up the N80 to another computer, and... magically no problem
so the problem is not in the phone, but in the communication centre software.
Now i don't need the N80 that often, so on the second pc works for me aswell.
till yesterday.
the N97, I've send an SMS to a client, and after sending, refreshed to list
and SMS did not show anymore, only the MMS are shown.
identical problem to the other phone
I've checked different (googled) sites, but no direct solution found
neither on nokia site(s) or other related site(s).
For some or other reason, the pcsuite application decided to not display, retrieve... the SMS info, but it does show the MMS info
you can not send SMS via pcsuite, but you can send MMS out via pcsuite.
when i check settings => tab General
check for the supported announcements button
then although previously all three where green, now the announcements for incoming messages is red
I'm sure more of you will have experienced the same thing
Maybe sumone has a workaround for the problem
or can enlighten me to correct this.
any info or assistance is welcome.
Solved! Go to Solution.
08-Oct-2009 08:51 AM
update...
just received info of firmware update
so... just updated from v11.0.021 to v12.0.026
still same result
also... rebooted the pc where the problem is, and after reboot same deal.
10-Nov-2009 11:53 PM
Hello.
I have the same problem - with the same symptoms - N95. Would really like to know the solution...
Thanks.
19-Nov-2009 07:14 AM
Hello.
This seems to have been fixed with the update to PCsuite (now at 7.1.40.1)
Thanks.
09-Dec-2009 11:20 AM
yep same here latest update fixed this problem for me aswell
although i had still at first on 1 pc a driver issue
this was helped with the connectivity driver from Nokia website.
03-Aug-2010 09:19 AM
I have this problem even with newer software. SW repair does not work and the only solution I found before was to delete and reinstall the software. I am running windows vista and PC Suite version is 7.1.51.0. Really frustrating.