[elojito]

hi!

when I reply or make a new email with my n97, it connects just fine, and tells me the email has been properly sent. however the person never receives it. help?

[Ibanez_JS100]

most will think hmmm .. check the address again ! but can you send to your email as well & just see if you get it .. if you have other email accounts . plus are you using wifi or network wap - 3G ..etc ?

[elojito]

lol yeah I checked the adresses several times. I'm sending them with 3g. at least if it said message not sent I'd know there's definitely a problem but it says sent which keeps me at a loss as to what's wrong.

[fitgaz]

Which provider are you using?

I know with google mail you have to set your g-mail account to forward emails to and from your device (imap forwarding)

Check your settings on your computer and make sure the imap forwarding is active.

Also, check the connection settings on your phone. as i know the N97 deines the outgoing ports incorrectly for Googlemail. It defines the port as 25 and should be 587, and also sets the security as SSL/TLS  when it should be StartTLS.

Make sure all your phones connection settings are that recommended by your email provider.

Hope this helps.

[elojito]

i'm using hotmail.com

the settings on the phone are all done well, and everything is installed. I'm receiving all my mails just fine, but the sent ones just fail to reach their destination.

[elojito]

right so actually no it's not working. I configured the outgoing emails settings, pop3, security, everything, and my mails still do not reach destination. i really do not know what to do!

[fitgaz]

Have you tried setting it to IMAP instead of POP3 to see if that makes a difference?

[elojito]

actually pop3 and imap (I just checked) are for incoming mails. for the outgoing ones it's my connexion provider, and I checked with them and I got the right adress.

[rasmus]

It is highly likely that the outgoing port 26 is being blocked by your ISP / Phone company.  Try finding an alternate port other than 26, everyone these days has another port you can use.

[elojito]

thank you but I don't know about ports. it's set by default, where do I find  a list of available ones? on my provider's site?

[fitgaz]

Like i said, My default port set by the phone was 25, should have been 587.

Check with your provider see what they advise.

[z_a_c_h]

windows live/msn/hotmail settings

* POP: pop3.live.com (port 995)
* SMTP: smtp.live.com (port 25)
o Note: make sure you check the box that indicates that your outgoing server requires authentication (in most mail clients this is not checked by default).
* Username: your full email address
* Password: your Windows Live ID password

[rasmus]

'thank you but I don't know about ports'

This leave you with an interesting choice:

1. Get mail on your phone an learn a bit about ports

2. Learn nothing and never be able to send a single mail.

And yes - your provider should be able to give you the ports.

Say you were using Hotmail you would see:

http://windowslivehelp.com/solutions/settings/archive/2009/01/06/send-and-receive-windows-live-hotma...

 - POP3 Server: pop3.live.com (port 995)  

 - SMTP Server: smtp.live.com (port 25)   {Note: If port 25 has been blocked in your network or by your ISP, you can set SMTP port to 587 with TLS or SSL Encryption depending on the client in use}

Hope that helps 

Message Edited by rasmus on 05-Nov-2009 05:01 PM

[elojito]

right si I checked again with my provider and I got the port (25) just right with all the other parameters. the problem actually origins from them, so I just have to wait.

thank you all for your help!

[rasmus]

Any Email provider that does not provide an alternative to Port 25 just plain sucks, you might want to point that out to them when asking what their alternative SMTP port is.  Any place on earth there is 70% chance that port 25 is blocked - if you move around a lot you will quickly realize that using port 25 is a waste of time.