[yossi12690]

i wanted to check if i can update my program but when i entered the product code this massage apeared:

Sorry, there is no software currently available for that product code via the Nokia Software Update tool.

it means that my phone doesn't exist for nokia?

[jimmyireland]

judging by what your saying the phone could be a network locked phone and you will have to wait for the network to approve the update before you can do it yourself

[wareef86]

This problem has got me and can be solved by going to the nearest supported by Nokia (Nokia Care), which in turn will download the latest software available for your Device

Please note that the latest software is 31.0.101

[patruns]

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wareef86 wrote:

This problem has got me and can be solved by going to the nearest supported by Nokia (Nokia Care), which in turn will download the latest software available for your Device

Please note that the latest software is 31.0.101

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This will work only if Nokia has released an update for this specific phone and it is an unbranded or unlocked phone. If bought through a cell carrier, Nokia will not touch it and the only solution is to wait until the cell carrier releases the update.

[babynurse]

Yeah, I had that problem too but it appears o2 have finally decided to bother approving the v31 firmware. Be patient!

[Maddmatt]

That is why I suggest avoiding network locked/branded phones whenever possible. They take their time or don't bother with updates and can add their own annoyances to the firmware.