Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

nokia 5800 FRONT COVER problem

Contributor
Posts: 8

nokia 5800 FRONT COVER problem

i just bought my 5800 nt more than just a month.3 weeks smth

n i just realized that a small space on right hand side of my phone , jst above the volume button.

when i hp my on, i saw the light inside the hp. which is coming from the secondary camera .

dust are coming into it, can i get tis change as warranty? its not my fault, i din purposely make it like this.

can anyone help me out of this?

 

 

others edges are remain closed without any problem

Please use plain text.
Advisor
petralian
Posts: 14

Re: nokia 5800 FRONT COVER problem

[ Edited ]

 

Same same with mine... and my old 5800 that had hardware problems (headphones jack didn't work properly with Nokia headset and speaker also started failing after 8 days) so I had to change it... this is a design flaw and thus unfixable appearantly. So try to live with it like I do every day :-(

 

 

 

I sometimes doubt why I didn't opt for the N85 after all...

 

But... I seriously think that doubt should vanish along the way... there is more and more 5800 apps every day and when the N97 hits the market I think s60v5 will be the new s60v3 so hang in there 5800 users!!

Message Edited by petralian on 17-Feb-2009 06:08 PM
Please use plain text.
Advisor
Posts: 18

Re: nokia 5800 FRONT COVER problem

@ petraliam,

                   i know this is a little off topic bt please can you tell me what was the exact problem with your headset.. coz i'm too having a problem.. apparently there was no sound in the right headset and i could only hear from the left one..  i went to the care centre and they have taken my headset for replacement.. 

Please use plain text.
Advisor
petralian
Posts: 14

Re: nokia 5800 FRONT COVER problem

Well you can compare it with only plugging in a headphones halfway in the jack, I had malformed sound that seemed like it was background only, when I pressed a key it would give digital noise also for some reason. Thats the sound I had with my 5800. Luckily I bought it from Broadway (a HK official distributor of Nokia) so they just entirely replaced my box (phone and headphones) for me.

 

I am very glad I didn't have to run through Nokia Care because they usually don't replace until things go bad.

Please use plain text.
Advisor
Posts: 18

Re: nokia 5800 FRONT COVER problem

okk.. thanks for your reply
Please use plain text.
Contributor
Posts: 8

Re: nokia 5800 FRONT COVER problem

hwe??how abot mWfGVHw AbOut Me?Wa ShOud I dO NoW?? ShOuLd I Go BaCkV To NoKa CrE To RrPaCe or WaT?
Please use plain text.
Mobile Emperor
psychomania
Posts: 25,377

Re: nokia 5800 FRONT COVER problem


wwk90 wrote:
hwe??how abot mWfGVHw AbOut Me?Wa ShOud I dO NoW?? ShOuLd I Go BaCkV To NoKa CrE To RrPaCe or WaT?

How about you learn to use a keyboard so that we can understand you????

Please use plain text.
Contributor
Posts: 8

Re: nokia 5800 FRONT COVER problem

oo0ps

i mean wat should i do now?>

go back to nokia care center to get help?.. i scare they dunwan to change for me ..

 

any other solution?>

Please use plain text.
Mobile Emperor
psychomania
Posts: 25,377

Re: nokia 5800 FRONT COVER problem

A small gap that light shows through is quite normal for the 5800xm.  Most of the ones that I have seen have this tiny gap. Dust cannot get inside your screen through this gap.

 

If dust is managing to get inside your screen then you do need to visit a nokia care point to get it cleaned and sealed.

 

We cannot help you here as it's against the rules to discuss disassembly.

Please use plain text.
Contributor
Posts: 5

Re: nokia 5800 FRONT COVER problem

My 5800 also has this crack and I don't think a mobile phone should have this kind of failures common or not... I'm taking it to a nokia service point today.
Please use plain text.
Contributor
Posts: 5

Re: nokia 5800 FRONT COVER problem

Hi there, my Nokia 5800 also has a gap above the volume button. I've tried to push both sides together tightly using my fingerrs, but it goes back to square one after I let go. I also discovered that I am able to stick my nails into that gap and with little force, that area of the gap becomes bigger, enabling me to see a brown wire mesh when the screen lights are on.

I don't remember having that gap when I got the phone, or it could be because I didn't notice it?

Please use plain text.
Registered Member
Posts: 1

Re: nokia 5800 FRONT COVER problem

hi guys,

 

i've had this problem and there is a way of getting it fixed for free. take it to your local nokia service centre and they will resecure a clip within the phone. mine is now perfect.

 

sabrezx

Please use plain text.
Professor
hgohel
Posts: 395

Re: nokia 5800 FRONT COVER problem

I've recently noticed this issue & I can actually feel a difference in the tactile feedback from the phone - different areas of the phone give a different feel and it might be because the case isn't as tightly closed/sealed as it should be.  I wonder if I'll have to send the phone back to get it fixed?  There aren't any Nokia care centers within a few hundred miles of my location.
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428
Please use plain text.