Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: n97 Shut Down Problem

Counsellor
Posts: 47

n97 Shut Down Problem

Hi

 

I have only recently had my n97. When i go to shut it down i press switch off and the phone begins to close but then shows random menus before shutting down like the message menu, my contacts menu, etc. etc. They appear for a couple of seconds and then the phone shuts down??

 

Has anybody else had this? I'm curious to know what is causing it and if it's a problem?

 

Thanks a lot

Please use plain text.
Professor
matt_t
Posts: 654

Re: n97 Shut Down Problem

This happens to me on occasions.  I don't recall having it happen when I was running the 10.x firmware, only since I upgraded to v11.  I just ignore it.  With any luck it's a minor bug that will be fixed in v12.

 

So do not worry, you are not alone!

Nokia N8 on O2-UK
Firmware 022.014
Please use plain text.
Sage
Posts: 217

Re: n97 Shut Down Problem

I'm not even sure it is a bug. To me it looks like applications pop up on the screen when they are about to be terminated. Nothing that I would worry about.

 

Please use plain text.
Counsellor
Posts: 73

Re: n97 Shut Down Problem

hey matt sorry to correct you but v12 has been out for a month almost. so it shuld be v13 n u will be lucky to get ur problem sorted out, and even if u gt ur problem sorted out you will encounter another problem.
Please use plain text.
Professor
matt_t
Posts: 654

Re: n97 Shut Down Problem

v12 hasn't been released to all handsets yet (mine included) hence my comment about it being present in v11 and hoping v12 may fix it as I don't have it yet.
Nokia N8 on O2-UK
Firmware 022.014
Please use plain text.
Professor
matt_t
Posts: 654

Re: n97 Shut Down Problem

@ sillbit

 

You're talking tasks that aren't running at the time I happen to shut the device down though.  ie Browser and contacts are not running when I shut down but they'll be amongst those that flash up on-screen.  But like I said in my initial post, it's no biggie.

Nokia N8 on O2-UK
Firmware 022.014
Please use plain text.
Mobile Sensei
radical24
Posts: 5,954

Re: n97 Shut Down Problem

correct, not all regions of the world have received their updates to v12.....yet. hopefully any moment now but it still has not happened. and if anything it would be something like v20 or v30 :smileywink: joking about v30....but v20 or close is very likely in the mid sept. 

If this post answers your question, you can help others by clicking the green  accepted solution' button. Thanks much ! You know what I love about you the most, the fact that you are not me !

Please use plain text.
Professor
matt_t
Posts: 654

Re: n97 Shut Down Problem

I see v12.x finally made it to the Nokia software update news site so I hope to see it soon.  I remember it was shortly after news of v11 was posted that it became available for my model.

 

http://europe.nokia.com/get-support-and-software/download-software/device-software-update/news 

Nokia N8 on O2-UK
Firmware 022.014
Please use plain text.