[dani2xll]

Is nokia ever going to update it? Dont they want users to be able to use ngage. Dont they want users to use map 2.0? Why bring out a phone if they are not going to offer any support or updates while updating all the other n95s, n95 8gbs, n82, n81 and n73???

[kell]

I agree 100% it seems they just dont really care about the n95-3 users.

[ludawg94]

Yeah don't really care that's why I will no longer buy a new Nokia phone don't want to get burned twice. Also if they do have s chedule prdouct release plan than they knew that the s60 v3rd FP1 was cvoming to and which they coud have allowed the N95-3 to upgrade to s60 v3rd FP2! Instead N95-3 owners whomore than likely paid full retail I paid abotu $500 mine wasted their money and got left behind! Now all the attention except for some "beta" apps" go to FP2 phones.

I had contacted nokia about this and this is what they replied back to me. If there are any other N95-3 users still out there I'd suggest you do the same so they address this issue.  I was looking to be able to use this phone and have it atleast for a good 3-4 years like I did with my 6620 but that won't be happening with this **bleep** phone.

---

---

I'm sorry that you are disappointed with software update availability for your 
Nokia N95-3. Unfortunately, there is no documentation that indicates a future 
release of software updates for your device. I regret that you will have to 
continue monitoring http://www.nokiausa.com/get-support-and-software/software/software-updater 
for software update availability.

 If you are experiencing problems with the software on your device, I 
recommend sending your device to our repair center so that we can evaluate and 
repair the issue. You can obtain the repair options and the repair form by 
visiting www.nokiausa.com/A4410046

I know that this is not the answer that you are looking for, but this is the 
only information currently available. I sincerely apologize for the 
inconvenience and hope that you will reconsider Nokia for future mobile device 
purchases.

If you have any additional questions, please contact us. To ensure proper 
handling, please continue to use the current subject line.

Thank you for choosing Nokia for your mobile needs.

---

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[ab0rt]

I also posted this rant and the 2nd post below it originally in Feb of this year and earlier today respectively @ /discussions/board/message?board.id=swupdate&thread.id=45177 in the thread titled "Will there be another N95-3 update?" but I feel reposting them can't hurt and will only help bring some more attention to this issue in the 'halls of power' @ Nokia HQ.

I even "kudo'ed" almost every post in the above linked thread thinking maybe it'll help draw more attention. I kudo'ed so many times that apparently I have exceeded the limit of kudos allowed per hour (10) otherwise I would be kudo'ing all your posts in here as well. Might I suggest you folks do the same? Kudo away! Who knows if it will help but I don't see it hurting!!!

From Feb 2009 (also posted on howardforums and I think Engadget and/or BGR iirc)

Goodbye Nokia; R.I.P. My Support Of Your Products 1997-2009

---

I love my N95-3

When I bought it as far as I knew it was a FLAGSHIP PHONE - I don't care how many they sold it was a FLAGSHIP PHONE and shouldn't be ignored when it comes to updates. In the past it was excusable for them to ignore my phone because it was just one of many and/or they're working out the kinks in that model but N95 is/was the FLAGSHIP model from what I know about business you want your flagship to be the best and brightest you have to offer - maintenance included.

I understand it didn't sell as well in the North American markets Nokia but as the consumer it is irrelevant to me, if you cannot support your phones I am no longer going to buy them.

Nokia should also realize that the pretty much all the people who bought N95-3s bought them for FULL PRICE with no provider subsidy (afaik) so in my humble opinion we should be getting MORE attention not less. If you want your Ambassador program to work WE ARE THE PEOPLE YOU SHOULD BE MAKING HAPPY. After buying our phones at full retail price N95-3 owners are the people who are more likely to show off their phones to their friends and tell them how awesome their Nokia device is...but due to the total lack of support how, in good conscience, can ANY N95-3 owner do that?

I have used Nokias since my first phone in 1997 and s60 Nokias since 2003 but I have finally had it!

I like many others in this thread am going to be jumping off the Nokia ship. I love my phone's hardware but I need a company that supports their products, ALL of their products.

/rant 

---

Posted today (June 11, 2009) in the same thread as the post above

As I mentioned above.
 
NOKIA WE ARE THROUGH! (Barring me moving to Europe/Asia/Africa/Oceania which is not likely)
 
I have, as advised in the email you sent ludawg94, "reconsidered" what brand my next phone will be when I purchase it and I can tell you this for a certainty - MY NEXT PHONE WILL NOT BE A NOKIA!
 
If you want my advice Nokia, stop wasting money on your "S60 Ambassadors Program" http://www.s60.com/life/mys60/s60ambassadors and realize that the people who are so annoyed at you that they are writing on message boards like this one (on your own website no less!) about the ill treatment they have received as consumers by Nokia and being turned off by this handling are the exact people you should be listening to and reaching out to!
 
Spend your money wisely not on Ambassador Programs but on PROVIDING NEW FIRMWARE FOR A "FLAGSHIP PHONE".
 
We who are online typing messages to you and others on message boards are the ones who are most likely to show off their phone to their friends and be your ambassadors without the need for a program or access to accessories or anything of the sort. I know I used to be exactly that until this debacle.
 
Now I understand by this point it seems a little silly to be demanding an upgraded/new firmware for the N95-3 because the phone is already getting quite old (as "cell phone aging" is quite a bit faster than humans or dogs or even computers) but realize that these posts have been going on for over 6 months.
 
As well, realize we are not asking you to pay special attention to our phones by giving us an updated firmware - every other N95 variant got numerous upgraded firmwares past v20 stretching to v30+ but we N95-3 owners are stuck with the old and outdated v20 from May of 2008 more than a year ago and from a time when the N95 was still officially the Nokia flagship phone and would continue to be the Nokia flagship phone for more than 6 months afterwards.
 
I hope the people at Nokia actually read these posts. I really do.
 
ludawg94 I would really appreciate it if you could let me know via PM to what email address you emailed Nokia your concerns and received your above quoted reply. I hope you emailed them a link or a copy/paste of this thread and others like it elsewhere on the net (like HowardForums) so they understand fully how many of their (formerly) loyal customers they are angering and driving away in an ever competitive mobile communications industry - a competition in which their numbers have begun to slide in, I might add. 

[joshsstuff]

If Nokia cares . . . wouldn't they atleast show up in thier own forums to address this issue?

. . . .  (. . . cricket . . )

I loved my N95-3 but after the mic/speaker/gps broke I'm looking for a new device and I would go with the N97 or N85 for the camera + Nokia build quality, but unfortunately:

Nokia = top shelf hardware/ 1year waranty on phones & accessories (good build/ usability i.e. Carl Zeiss autofocus lenses)

but . . .  poor software/ firmware/ OS/ tech support (series 60/ stale firmware)

It's a shame, but I think it shows that there are different parts of the company (Hardware/software)

and one is not doing nearly as well as the other.

my next phone will be winmo, it has it's faults, but I know i'll get Winmo 6.5 and then 7

[ludawg94]

Yeah I'm with you on that I too will be considering WinMo or Android as my next phone OS.  Atleast with those you get upgrades on the OS with the phone no need to buy a whole new phone every 6 months only becuase they just updated the OS where your phone does not get the upgrade. Comon we are using S60 v 3rd but we get stuck at FP1!? Wth is that?! Atleast WinMo 6.1 users now will get to update to 6.5 legit and eve iligitimate they can update to 6.5 as well.

Also Nokia's quality is way down. I have had to send in my N95-3 twice! Each time twice to the repair center Palco becuase they did not fix it the first time! This is sad. The onlyt thing keeping Nokia up right now are their blinded fans who cannot see what is in front of them.

Message Edited by ludawg94 on 02-Sep-2009 06:44 AM

[Macguybrazil]

Any news about this?

[Macguybrazil]

Bump!

amazing! A new firmware for n97 and no news about for n95-3.

[Macguybrazil]

Bump Again. i am still waiting for news about a new firmware for N95-3. any help?