[hong89]

my n82 can't show new msg icon on stanby. That mean i don't know i got a new msg. I need to manually go inside the inbox for check the new msg. The ringtone for msg and vibrate doesn't work. Can any one help me. Thanks.

[blueheartz]

Restart your phone first. If it doesn't work then try a factory reset.

[kavi6233]

Firmware Version please.. ;-)

[hong89]

I already try factory reset last week...the problem fixed...but now same problem occur again...wat should i do now?

[hong89]

my phone Firmware Version is V31.0.016

[blueheartz]

Are you using mass memory for storing messages or phone memory?

If you are using memory card then delete "1000484b" 

If still the problem persists then you will have to do some resets around.

Before perfoming this please take a backup of your data.

Factory defaults-
Type *#7780# on your standby screen.
This will reset all your setting to default factory settings. User data wont be affected.

Soft reset-
Type *#7370#
This will reset the phone as well delete user data. Use when want to format the phone.

If none of these worked then you might want to do a hard reset.
For this you have to-
1. Switch off the phone.

2. Hold down the following three buttons: Green (the call answer button), * button, and '3' button.( Just in case of N78 it will be the multimedia key the small silver key on right side & for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. For Nokia N97 is SHIFT /SPACE BAR / BACKSPACE. )
3. While holding these buttons, hold the power button to switch on the phone.

4. Release the buttons when the phone shows the nokia hands logo or shows other signs of life like the language selection screen.

[hong89]

I'm using phone memory for store my msg....what should i do if i don't want to reset my phone?

[blueheartz]

You can't handle system files which are stored in phone memory, so i don't know other way. But while resetting you can take a backup. Nothing will be lost as there will be a backup. So try resetting your phone.