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This was one N80 Thread I stayed out of, (amazing yea I know); anyway sod it I thought I will put my $5.00 worth in and see what happens!
I have mentioned in a couple of threads and postings the "issue" of beta-testing, there is in my opinion no point in someone childishly pointing out we are questioning Nokia incorrectly, that just isn't true, if Nokia puts out a badly tested phone (in this case the N80, and possibly other models too, N73/93); then we the public are entitled to know both why and what are they going to do about it.
Firstly the public will assume, in my view correctly that Nokia should not have sent these phones into production knowing what they did about them, and please don't tell me they didn't know because they must have, Nokia has been around a few years now to know better.
It is now wildly accepted by many people that the battery bundled with this phone was so not up to the job.
It is also wildly accepted that there should not have been the need for so many firmware updates for such a new phone, Sony it has been said issued many updates fof the PSP (of which I am an owner, a proud one at that too); however the firmware updates released by Sony supplied not fixes to problems, they upgraded/improved on an already excellent piece of gaming kit, they gave it more languages, a web browser and a location-free player to name but a few; Nokia have ben releasing firmware updates to fix bugs/problems etc, not upgrades.
I like both the look and the feel of the N80, yea the slider is a bit loose on some units, I could live with that, but the Symbian 60 Series 3 is so slow it is ridiculous, some months ago I agreed with someone in this forum that the N80 was a mini-computer and as such should not be compared not with other "normal" mobiles, I'm sorry but the N80 "could" be capable of doing so much; such a shame it falls so short in too many areas.
I will end by repeating my words from an earlier post I made, in it I stated that I thought Nokia should produce LESS models each year but put more time into ensuring their compability with what day-2-day life throws at them.
P.S. I really am undecided what to do with my N80, as I said I like it, but far too many flaws, why should I wait for firmware, which mobile to try now, decisions decisions??
P.P.S. Now Nokia have issued an N80 Internet Edition, looks like the one with all the features we all should have had from the beginning!
Right I'll shut up now, and yes maybe that was more than $5.00 worth, I got carried away
See ya
I have mentioned in a couple of threads and postings the "issue" of beta-testing, there is in my opinion no point in someone childishly pointing out we are questioning Nokia incorrectly, that just isn't true, if Nokia puts out a badly tested phone (in this case the N80, and possibly other models too, N73/93); then we the public are entitled to know both why and what are they going to do about it.
Firstly the public will assume, in my view correctly that Nokia should not have sent these phones into production knowing what they did about them, and please don't tell me they didn't know because they must have, Nokia has been around a few years now to know better.
It is now wildly accepted by many people that the battery bundled with this phone was so not up to the job.
It is also wildly accepted that there should not have been the need for so many firmware updates for such a new phone, Sony it has been said issued many updates fof the PSP (of which I am an owner, a proud one at that too); however the firmware updates released by Sony supplied not fixes to problems, they upgraded/improved on an already excellent piece of gaming kit, they gave it more languages, a web browser and a location-free player to name but a few; Nokia have ben releasing firmware updates to fix bugs/problems etc, not upgrades.
I like both the look and the feel of the N80, yea the slider is a bit loose on some units, I could live with that, but the Symbian 60 Series 3 is so slow it is ridiculous, some months ago I agreed with someone in this forum that the N80 was a mini-computer and as such should not be compared not with other "normal" mobiles, I'm sorry but the N80 "could" be capable of doing so much; such a shame it falls so short in too many areas.
I will end by repeating my words from an earlier post I made, in it I stated that I thought Nokia should produce LESS models each year but put more time into ensuring their compability with what day-2-day life throws at them.
P.S. I really am undecided what to do with my N80, as I said I like it, but far too many flaws, why should I wait for firmware, which mobile to try now, decisions decisions??
P.P.S. Now Nokia have issued an N80 Internet Edition, looks like the one with all the features we all should have had from the beginning!
Right I'll shut up now, and yes maybe that was more than $5.00 worth, I got carried away
See ya
Message Edited by otthen on 06-Sep-2006
02:30 AM
Message Edited by otthen on 06-Sep-2006
02:34 AM
Perfect! I totally agree 
I also believe since we are all paying good money for our phones, we should all get 'working' phones. Yeah maybe not all N80s are buggy but a lot are. What really sucks is that some arent even legitimate bugs, they're more like programming oversights, somthing missed bacause of time constraints. And then you see so many people with OLDER Nokia phones that work perfectly. Debugging should be done thorougly BEFORE the phones hit the stores, not after. Call it whatever you want, Q&A, Beta testing, whatever... the point is maybe there's not enough time for both and the bugs are very very real and quite annoying.
How do you think people would react if Nokia changed their slogan from:
Nokia: Connecting People
to
Nokia: MOST of Our Phones Are Bug-Free
I also believe since we are all paying good money for our phones, we should all get 'working' phones. Yeah maybe not all N80s are buggy but a lot are. What really sucks is that some arent even legitimate bugs, they're more like programming oversights, somthing missed bacause of time constraints. And then you see so many people with OLDER Nokia phones that work perfectly. Debugging should be done thorougly BEFORE the phones hit the stores, not after. Call it whatever you want, Q&A, Beta testing, whatever... the point is maybe there's not enough time for both and the bugs are very very real and quite annoying.
How do you think people would react if Nokia changed their slogan from:
Nokia: Connecting People
to
Nokia: MOST of Our Phones Are Bug-Free
06-Sep-2006
11:27 AM
kieran wrote:
This discussion regarding the distinction between QA and Beta testing is all very well, but surely it is largely irrelevent.
Software development is as much an exercise in project planning and economy as much as the technical. Given an infinite amount of time and resources you might just be able to approach the 'zero defect' rating on a development.
In my humble opinion, there will always be problems with software (or firmware, call it what you like). The trick is to keep the users happy, or, at the very least, informed.
I would be happy to see an official list of issues logged against each firmware revision, so that I can judge whether it is worth my time/effort to go in search of an upgrade. Instead, we are largely kept in ignorance of problems that occur with phones, unless communities, such as this, provide a mechanism for information exchange.
This secrecy approach does Nokia no favours. I cannot believe the technicians/QA people are unaware of problems with the handsets, so the real question is why they do not seek to share this information with the energised people who frequent support forums such as this. Co-operation rather than segregation would contribute to faster maintenance upgrades, and may even provide a means for some 'real world' beta testing.
In other words, it's a question of approach and attitude. A change would be most welcome.
Amen to that!
I personally WOULD like to see such a list. I think it would also keep Nokia people on their toes as well. A friend of mine had a similar slow SMS sending problem with her N80 and the Nokia person she talked to said that she had to turn off her phone at least 10 minutes everyday so the phone will have time to 'reset' itself, now isnt that hilarious?!? Another said the phone should run faster if we DONT set it to use the 3G network, and if she erased all her videos, music and pictures. Gosh, we might as well switch back to pagers.
I totally agree that users should not be kept in the dark.
Where do we find these OTA 'updates' anyway?
seraphim (hope that's spelt correctly),
I know not all N80's/N73's/N93's are "buggy"; but a lot are, and this is the sole issue here.
I also don't think I am way of topic, but I think that is something we are going to have to agree to disagree on.
--------------------------------------------------
markmaya,
Thanks for the response, appreciate it.
You are right also to say that there are many older Nokia phones out there with no problems at all, frustrating isn't it!
Yes I know they do not have the many features we are used to on mobiles these days but that isn't the point, I would much rather have a perfectly working mobile with a 1.5/2MP camera, no wi-fi etc etc than something that can't do the job it was made to do.
I love the fact that Nokia (and other mobile manufacturers) are "pushing the boundaries" in relation to software, features, cameras and god know's what else they are trying to put into the phones these days, but they still need to recognize that fact that they cannot and should not issue to the general public an unstable product.
I know not all N80's/N73's/N93's are "buggy"; but a lot are, and this is the sole issue here.
I also don't think I am way of topic, but I think that is something we are going to have to agree to disagree on.
--------------------------------------------------
markmaya,
Thanks for the response, appreciate it.
You are right also to say that there are many older Nokia phones out there with no problems at all, frustrating isn't it!
Yes I know they do not have the many features we are used to on mobiles these days but that isn't the point, I would much rather have a perfectly working mobile with a 1.5/2MP camera, no wi-fi etc etc than something that can't do the job it was made to do.
I love the fact that Nokia (and other mobile manufacturers) are "pushing the boundaries" in relation to software, features, cameras and god know's what else they are trying to put into the phones these days, but they still need to recognize that fact that they cannot and should not issue to the general public an unstable product.
06-Sep-2006
02:02 PM
otthen wrote:
I love the fact that Nokia (and other mobile manufacturers) are "pushing the boundaries" in relation to software, features, cameras and god know's what else they are trying to put into the phones these days, but they still need to recognize that fact that they cannot and should not issue to the general public an unstable product.
yay! something positive!!
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