[FredMit]

i have a 4 month old n8 currently has issues with all features related to logging on to ovi. Thats the social app, the automatic update of email also stopped working as well as ovi sync. When i try log on it takes a while then says connection failed. Try again later. The next screen asks for my password again which i actually Havent changed as i can still log on to the ovi website. The ovi store was previously working well but i thought it could be the problem so i uninstalled it to no avail. I tried a soft reset which deleted the mailboxes but didnt solve a thing. Now i Cant set up any mail boxes. It takes ages on the preparing for set up screen without moving forward. Ovi sync still not working, neither is social and now i Cant download ovi store. Seems like the link is failing. Everything else is working fine. Internet included. I'm avoiding a hard reset because I'm miles away from a computer for a back up. Any help?

[bazyeo]

Have you tried doing a *#7780# to reset factory settings. Sometimes it works for me. If not you might have to try a *#7370# but I would back up your phone first.

[FredMit]

yeah tried the *#7780#. Didnt work. As i said was avoiding *#7370# because Wont have access to a computer to back up for at least a month.

[FredMit · Accepted solution]

i figured it out. For some reason the access point i was using did not allow any Nokia services access to the internet probably because of some encryption issue. Thanks Anyway. Cant believe took me weeks to figure this

[syfung]

Hello. I want to ask how to solve encryption issue?
When i tried to log on ovi, it show me it is unable to connect to service.

Then, what should i do? 

[kingkamesh]

hi,when i tried to log on ovi,it show to me unable to connect the service.
Then,what should i do?