[nimer]

i just bought my new nokia 5800 from axiom, when i pened the box i was happy to see it fully work until i walkied while it was in my pocket, i then realzied after some experiments that it restarts own its own.
i took it back to axiom after 4 days and they told me theyll take it to nokia care to check.
i was so mad at axiom because it was brand new but i excepted it.
now guys i seatrched the web for information about nokia care and ppl say that it aint good, so guys thell me, do i leave my mobile with nokia care or do i take it back and w8 for a new software to update it.
if u guys know by any chance how to repair it, plz tell me and by the way nokia, this is the last time i switch to nokia phones (used to use sony ericssion) and after this experience im sticking to sony ericcsion cause my sony ericssion never fails me

[nowusman]

Hi,

I am experiencing same problem. Bought 5800 from axiom with firmware v11.0.008. Can anyone help?

Regards

Usman

[roobs999]

this has been happening to me too... very random, the phone is just off sometimes when i retrieve it from my pocket. sometimes, after this has happened i can't switch it back on either - and i have to remove the battery and replace to 'restart' it. it seems kinda like a system crash to me, or a screen hang.

i'm currently experiementing with disabling the auto-keylock function, as it occured to me that the fault seemed to correspond with the autolock activation. so far so good, just gotta remember to manually lock it before i put it away but it seems to be holding out so far. i'll report back in a few days.

[damolee]

Heard of this problem before.

To fix it try wedging a small piece of paper along the edge of the battery to underneath. (Obviously not infront of the gold connectors.) Should make the battery fit tighter.

Basically the battery might be slightly loose so the odd slight movement causes it.

[roobs999]

well i stlll think it's caused by the screenlock function - i've had no more trouble since i disabled that feature. a loose-fitting battery wouldn't really explain the symptoms either...

well, if it happens again i'll try your battery trick and let ya know

[utkarsh_n82]

This is the problem having in 5800. We should update to the newest version or should tell nokia to look after this issue and they might fix this in new firmware.

[roobs999]

i can deal with this minor issue, and i think it's sorted now. as for firmware, there is a factor i have a problem with!

i originally bought the 5800xm in red, but there was a hardware fault with it which meant the date and time needed to be re-input everytime the phone was switched off. nokia sent me a blue model as a replacement.

i had updated the firmware on the red to v11.0xxx but the blue has firmware v10.0xxx. i am unable to update the firmware for the blue as Nokia Update and OTA both say i have the newest firmware available. now, we all know there is a v20.0xxx

it seems that the country you're in, the version handset you have, and your network operator are all factors when it comes to available firmware updates. so meanwhile, everyone else gets lots of new features and bug fixes and my uk nokia 5800xm blue on vodafone has to make do with the oldest frickin versioin 10.0xxx!!!

sort it out nokia/vodafone - we need firmware updates too, you MOFOs

Message Edited by roobs999 on 10-Mar-2009 02:50 PM

[mobiledan]

OK, paper under works... I think I realized what it was... whenever any pressure is applied to the sides and such, or it bounces around in a pocket, the pins for the phone, are just barely touching the battery, so, when it's squeezed, or shakes, the pins go out, and the battery loses contact for a bit... pop your battery cover off, and actually look at it... the small bit of paper (i used the corner from a pack of smokes) just props it up enough...

[bauer094]

 O.K... Same problem, it turns off... However I used the paper... works sometimes...

Version 11.0.009

If there is a newer version where do i get it

There was something about the screenlock function causing it... If so, how do you turn it off!

Help appreciated

[mobiledan]

Hi, sorry for the delay...

Menu>Settings>Phone>(all the way at the bottime) Phone Management> Auto Keyguard

Hope that helps you...

I used the thick paper from a cigarette pack, just the top hinge side, you're only trying to prop the actual terminals

here

http://www.mobiledan.com/?p=269

i posted a blog about it...

[mobiledan]

Also... have you tried the NSU? Nokia Service Update?

http://www.nokia.co.uk/softwareupdate

[maurososo]

---

damolee wrote:

Heard of this problem before.

To fix it try wedging a small piece of paper along the edge of the battery to underneath. (Obviously not infront of the gold connectors.) Should make the battery fit tighter.

Basically the battery might be slightly loose so the odd slight movement causes it.

---

Thanks!!! I was experiencing the same problem. Sometimes the phone just turned off in my pocket and sometimes, while I was playing around with lightsabre, when I try to "hit" something it turned off, too. So, I tried with the piece of paper and It worked just fine!!! In my case I attached two pieces, one near the golden connectors an the other on the base of the battery.

Now I can play as long as I want and hit everything with my lightsabre!!! Thank you!!!

[asdfen]

same thing. It randomly turns off. The real problem is I have no idea if it is off or on since the screen is always completley black when its keylocked.

Going to try paper trick. Hope it works

[faeezmahadzir]

i had tried ur solution..and it totally works!!! it had inserted a small piece of paper(a bank receipt from ATM machine..) and bend it,then inserted it under my battery,near the pin connectors.then i tried to put in my jeans pocket,and take it out back for 10 minutes after take a walk and moving.its still working!!30 mins later,its still working!!..normally my 5800 turns off when it's inserted in my pocket for 5 mins!!! but now,,my phone is totally not a big matter for me now,,as the solution is totally a success!!

thanx for all !!! 

east,malaysia 

[jayray]

having the same problem....for the past few days. my frmware is v51- but it has been so for past 2 months. so its not a software problem. hard reset also didnt work....

will try out the battery trick n see...else will have to take it to nokia care.

but why shud there be such a loose contact in such a model!! really baffles me!! my phone is just 5 months old- still in very good condition.

such things are expected from very cheap models of little known brands.

[aafasgsg]

H

Had the same problem with yours....have you fix it?.

well, i will try the paper trick...hope it will works.....

[jayray]

nope!!

i gave it to nokia care few days back. they r still working on it.....dnt know when i may get it back.