[totoanon]

Hi all. I am wondering why my n96runs so slow.  Its running on vers 30 with no other apps running in the background other than email on 3 which has never caused a problem before but for some reason it seems really slow and laggy, Simple operations like opening a text take several minutes its so frustrating. Any ideas what I can do or will it need to be the old faithful reset?

[mostxwanted]

check if ur phone memory is full or otherwise install jbak taskmanager (google it) and see the hidden apps runing in the background probably u installed to many apps on ur phone thats y the lag... kudos! pz

[psychomania]

Slightly corrupted mass memory (or memory cards) are often the cause of behaviour like this.  It can just happen or be caused when the phone isn't disconnected from a PC the correct way.

The solution is to format the mass memory or memory card. 

The exact same thing happened to either my N82 or N96 (can't remember which) when the computer crashed whilst the phone was connected in mass storage mode. 

[totoanon]

memory is not full i have 15.7mb on c and 12.2gb on e and i dont have a memory card fitted. How do i format my c memory?

[mostxwanted]

it could also be that something lyk Autorun.inf virus must hav corrupted the  E.mass memory ... scan it via an anti virus and check

Message Edited by mostxwanted on 28-Jan-2010 08:05 PM

[psychomania]

To format your C (phone) memory you dial *#7370# but I don't think that is your issue.  That code will wipe out all of your data and installed apps.

What I think you should do is format the E (mass) memory, obviously all of your contents will be wiped.  You do this through the file manager app. File Manager > Mass Memory > You will see the list of folders > Options > Format.

If that doesn't solve it then the reset code above would be the next logical step. 

Message Edited by psychomania on 28-Jan-2010 02:36 PM

[garycox · Accepted solution]

Hi,

If you are sync'ing contacts and/or calendar with Email on 3 using an older client then this could be the reason.

You should contact 3UK and request version 7.2.4 of Email on 3.  Alternatively email the guys at SEVEN directly at emailon3@seven.com.

Br,

Gary

SEVEN

[totoanon]

how can i tell which version of email on 3 i am using. when i check for updates it says non are available. I dont understand how this application can cause my phone to run slow as it has never done this before.

[totoanon]

I recived the link for the new email on 3 today but it doesnt download to my phone. so now i will have to download it to my computer and then transfer it, No reason from 3 as to why we cant download this direct from them or why it doesnt show any available updates in the app itself.

[toxaris]

If you havnt factory reset your phone ever and updated from 11->12->20->30 I suggest you 7370 rest your phone because. 1. You phone has alot of stuff factory installed that you might not need (like N-Gage).

2. Files from old firmwares and so on might still be installed on the phone.

If you 7370 reset you get a fresh installation of you phone. And Im sure it will work much better after that.

[totoanon]

my software is vers 30. Im on 3 uk so i had to update the software by ways we cannot discuss on here. If i do a reset im gonna need to do this again. I honestly think the phone was better when it was on vers 12.,4 software