[pfloding]

I was thinking of getting Wayfinder for my N80, but.. whops:

"Due to deficiencies in the Nokia firmware for the N80 this device will not work with Wayfinder’s products until an updated firmware is released. Please come back soon for updated news!"

http://www.wayfinder.com/products/compatible_phones.en.php?link_id=spot

Seems the N80 is the unloved and neglected child in the Nokia family, even though it looks so good on paper.

[dawg]

well after my multiple emails to nikia i finally got a technical type response. i was told there were no known bluetooth issues with any S60v3 phones.....

so even though theyvejust fixed one, they arent aware of it.

im hoping they get this looked at quick

[rickstally]

Hi pfloding

I'm really agreaved about this, I waited until wayfinder confirmed that they had a version of Navigator for the N80 platform and now they wont reply to my requests.

Bottom line, I upgraded my handset last week and now I'm feeling quite upset, in the 5 days I've had it the N80:

1) Loses the memory card (needs reboot)

2) Locks saying "Memory full" (needs reboot)

3) Runs out of battery power after 2 days (little use)

4) Will not run any of the applications I use

I checked with every vendor BEFORE I upgraded my handset and now they say 'whoops sorry we don't support the N80 platform' leaving me high and dry with a faulty handset and no applications.

NOKIA The N80 is a brilliant idea but it fails to deliver and you need to sort it out!

I can't believe that I waited since February to get this rubbish and have an e-mail from Wayfinder confiring that I can have Wayfinder Navigator for the N80 only to find out I can't.

If you're thinking of an N80 think again!

[rufao]

*sigh* do you want to tell us what firmware you have?

the latest is v4, if you dont want it you may want to go get it. allegedly this has improved bt - for me its good as now i dont need to wait for a long time to open an sms.

for the others, wayfinder might not be aware that the firmware has been updated, hence their childish statement on the site. the bluetooth on my n80 has never given me problems.

dawg, basically i dont believe you sent lots of emails to nokia and only just got one reply.

these boards are filled with two types of comment on emails from nokia; 1) they cant be sent or 2) people posing them up here.

if nokias email reponse was poor these boards would be full of complaints - generally they are only made by the few who are frustrated. i have always received a reply via email from them.

[rickstally]

Hi Rufao

I don't think that the Firmware version is the problem with Wayfinder it's more to do with their soaftware rather than bluetooth issues.

There's a bluetooth connectivity issue already in the Wayfinder software that I reported on my 6630 and have been dealing with their technical support team since February.

The problem is that the Wayfinder software has not been written for the S60 V3 software platform. Obviously it will not work on the N80..... They are Beta testing a product that as i understand it has failed to even load or run so their debugging process is quitre behind.

I have the latest Firmware version on my handset (4.0623.0.41) unless you can tell me that there's another version vailable?

[rufao]

then it is a shame they aer reporting it as a nokia fault - this sort of misinformation shouldnt be allowed to spread.

on the s60 r3 thing, they seem to show compatibilty for the N91 and N73 etc, these are s60 r3 phones. but probably you are right - they just havent got their act together.

the version yuo have is the same as mine, so you have the latest version installed

[pfloding]

---

29-Aug-2006
11:44 AM
rufao wrote:
then it is a shame they aer reporting it as a nokia fault - this sort of misinformation shouldnt be allowed to spread. on the s60 r3 thing, they seem to show compatibilty for the N91 and N73 etc, these are s60 r3 phones. but probably you are right - they just havent got their act together. the version yuo have is the same as mine, so you have the latest version installed

---

Well, they got it working on a lot of other Nokia phones, including S60 ones as you mention. They also have it working on the new non-smartphone SE K800i, and lots of other platforms, so they certainly seem to know what they are doing.

I don't see why they should lie about the problems with ONE particular phone? BTW, they don't say it is bluetooth that is the problem, just that the N80 has firmware problems. If you think it is misinformation you should tell the Wayfinder people that they are making things up (and you sure must know a heck of a lot about the Nokia phone's internals to make a claim like that). Please let us know what they reply to that!

[rufao]

i will defer to rickstallys documented communications with wayfinder.

to be honest, not it wouldnt surprise me for them to issue a generic statement on bluetooth etc (i think lie is a bit strong). after all, they are the ones selling the product and if they dont have it on offer yet then they may be just trying to cover their backs.

who knows, its not a topic for discussion here.

[pfloding]

---

29-Aug-2006
12:22 PM
rufao wrote:
i will defer to rickstallys documented communications with wayfinder. to be honest, not it wouldnt surprise me for them to issue a generic statement on bluetooth etc (i think lie is a bit strong). after all, they are the ones selling the product and if they dont have it on offer yet then they may be just trying to cover their backs. who knows, its not a topic for discussion here.

---

Not a topic for discussion here? I would have thought software compatibility and other major issues are very much valid topics for discussion? Given the rapid development in this business any lacking or slow support for a phone like the N80 could mean it turns into a useless expensive paperweight before one has even been able to use its potential.

[rufao]

what possible outcome could there be discussing this here?

if wayfinder dont have a forum, then there is no where to discuss it.

its up to them to tell us what it is supported on or not, not for nokia...

[pfloding]

What possible outcome?

How about someone not buying the N80, or someone returning it because it won't work as they had hoped? Or, how about some people complaining to Nokia that they seem to neglect one of their top-of-the range phones?

What I really don't understand is this need to defend Nokia all the time. This is not a religion. Its a phone, from a technology company. A consumer good payed for with real money.

[rufao]

?

i am not defending nokia, i am saying how it is for me. just the same as everyone else here... if you are upset with the way my phone works and the things i expect of it then i am sorry, but i will not changemy mind.

now, who would base their desicion on buying a nokia phone on whether wayfinder supports it or not? i also dont see how nokia is neglecting the n80 if wayfinder doesnt support it?

one thing you dont seem to realise - in the UK we get the N80 for free with the contract...

[pylchung]

I don't have any problems with Wayfinder on an N80 (or an E61) with the original firmware installed. It's just unusuable if there's no mobile phone signal, but that's down to the way the software acquires maps and routes.

[pfloding]

---

29-Aug-2006 12:56 PM rufao wrote: ? i am not defending nokia, i am saying how it is for me. just the same as everyone else here... if you are upset with the way my phone works and the things i expect of it then i am sorry, but i will not changemy mind. now, who would base their desicion on buying a nokia phone on whether wayfinder supports it or not? i also dont see how nokia is neglecting the n80 if wayfinder doesnt support it? one thing you dont seem to realise - in the UK we get the N80 for free with the contract...

---

Sorry, but you are just blurting out a jumble of thoughts with no structure and no meaning. I can't even begin to sort out your thinking for you, so in simple terms: If you are happy, good for you, but stop telling others to be happy too.

(And, FYI, there are many navigation products out there, and most don't support the N80, for some obscure reason..)

[rickstally]

Hi

Just to clarify, as far as Wayfinder Navigator software goes it will not work on an N80. Wayfinder do have a protfolio of similar products but only 1 interactive real time satellite navigation package.

I've been involved with Wayfinder from a technical point of view since the begining of 2006, predominantley I've been Beta Testing software products for them in preperation for the products deployment into the retail markets.

At this time Wayfinder Navigator is not produced in anything other than a Beta test product for S60 V3 operating systems, that I have in writing in the form of an e-mail from Wayfinders Technical Support team.

Call me an idiot or a liar if you will but I tend to believe that there is a reciprical problem here, the Noikia N80 has/had some firmware issues and I beleieve that Wayfinder too have some software issues. It's a catch 22 situation until one problem is fully rectfied then the other cannot be.

Just my thoughts, what do I know!

[sister_bliss]

on the contrary - i do not find it jumbled.

rufao is stating he has no problems with his N80 and is happy about it, not once has rufao said that other shuold be happy, instead he is normally quite helpful.

right now, i think he is suffering from a slight case of cyniscm - far to often we see people come through here and make a bit of noise about a problem they have and once they have upset as many people as possible they dissappear again.

now, back to the point. psychlung also use the n80 and wayfinder - with no problems. so it may just be subjective (as so many other things)

so lets try and keep this to the topic and keep the emotion out of it.

[pfloding]

Sis. We are on topic, so don't worry.

[rickstally]

Hello Sister Bliss

a) I do not believe that psychlung has a N80 with Wayfinder Navigator software, I think he/she is mistaken and simply has the generic version of wayfinder loaded. I have it confirmed from Wayfinder Technical Support team that the Navigator product is not available to retail users yet.

b) I have been a member of this forum for some time and whilst my posts are not very prevalent I do log on most weeks and keep an eye on what's happening.

Yes I will gripe about this new N80 handset because I'm very dissapointed with it especially after the vast amount of cash the I had to relinquish to obtain it. If it simply performed as advertised I would be over the moon, it wouldn't have to exceed the manufacturers claims just meet them.

[sister_bliss]

hi rickstally - sorry but my comments were not directed at you

i have seen your posts and presence since the time i joined.

when it comes to the other user with the N80, who knows?

[pfloding]

---

29-Aug-2006
01:44 PM
sister_bliss wrote:
hi rickstally - sorry but my comments were not directed at you

i have seen your posts and presence since the time i joined.

when it comes to the other user with the N80, who knows?

---

Please keep the postings on the subject.