[adamvk]

Well, when I got my Nokia 5800 phone, my friend was so impressed with its features that he bought one too. Once he had it, we decided to do a video call. However, when I tap video call, it starts calling, then it simply says "connection error." 

Why? 

[shawnc]

What network are you on? Maybe it doesn't support it. I'm on ATT and it wont work. Try using Fring.

[carman58]

Hi, I don't know 'why', but you do need a strong 3g connection on both phones to make the video call work, so if one of you was in a weak area. Try it again and if you constantly have a problem, try contacting your service provider. Also google 5800 video call, you may get a solution on the web, ther is a specific forum for 5800 users.

Good Luck

[adamvk]

I'm on AT&T, and I live in Chicago where I almost always have a 3.5G connection, same with my friend. We were at the exact same location when we tried it. 

I have tried Fring, and I did successfully do a video chat with my brother on his Mac in Indiana.  

[shawnc]

If you are on ATT the only way you could do a video call is with Fring. Are you seeing this error while trying Fring?

Message Edited by shawnc on 18-Dec-2009 11:12 PM

[ravidavi]

It is not sufficient to have a 3g connection.  Your provider's network (AT&T in this case) must also support video calls.  Call AT&T customer support to see if they do.  From basic google searching, it seems that AT&T has monetized video conferencing via a service called AT&T Video Share (look it up).  Meaning, you'll have to pay for that. 

Ravi