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Unable to open message. Format not supported.

New Member
IgorL
Posts: 1

Unable to open message. Format not supported.

This problem has already  been discussed here however I can provide some more detailed information. Our company runs a network of automatic telemetry stations. The stations send short messages containing some data to the users. Even though the message contains only a plain text and can be displayed on most mobile phones without any problem, it can't be displayed on some Nokia phones, e.g.. N8 and 2630. The model 2630 shows "Message cannot be displayed". The N8 shows "Unable to open message. Format not supported", but the beginning of the message (preview) is readable in the inbox.
On the sender side the  Wavecom wireless CPU model Q2686 is used. I tried to send various messages using AT+CMGS command but regardless of the content they cannot be displayed on N8 and 2360.

 

Please help. If anyone is interested in this problem I can demonstrate it by sending an 'undisplayable' message to his mobile phone number.

 

 

 

Please use plain text.
New Member
mauneez
Posts: 1

Re: Unable to open message. Format not supported.

Hi,

 

I have N8, and same thing happened to me when i recieved MMS Confg. for using operator internet mobile,  "Message Format not supported"

 

about me i change to another GSM operator, and its work now.

 

i think u can add an access point manually, go to ur GSM Operator and take the setup details, and from conective > setting > Destinations > Add new acc. pt. 

 

Hope this will help u.

 

 

Please use plain text.