[srw985]

I am having a very bad problem!
Since I used the Nokia Software Updater software to update my N80 to 4.0632.0.38 I have been having problems with text messages. Although GPRS configuration messages come through, all other standard texts dont come through, unless I restart my phone. This problem has happened on Vodafone and on 3 network, so I know its not a network problem. What should I do?

[srw985]

I´ve done another update with Nokia Software Updater to get the latest firmware, so now I have

V 4.0707.0.7
28-03-2007
RM-92
Nokia N80 (06)

However the problem is just as bad/

[nj15]

Download SMS accelerator if you haven't yet

Check it out here:
http://europe.nokia.com/A4149142

[srw985]

Sorry but this only helps send them abit faster, I need help really badly with recieving them!

[gerry_vr]

If you haven't already done this it may be worth a try

Format the phone:
/discussions/board/message?board.id=smartphones&message.id=4007

Although you updated the firmware already you may have some corrupt file or setting that has caused this issue on the phone.

Backup you contacts/data to PC first (as always).

Best Regards,

Gerry

[srw985]

Thanks, just tried it but unfortunately its still not working. Please help if you can.

[gerry_vr]

Given all the reasonable effort you have given on this issue, you should take the phone to a Nokia Service Centre in your area or just get it replaced by your network operator.

I'm assuming its still within warranty.

Cheers
Gerry

Message Edited by gerry_vr on 11-Apr-200708:59 AM

[srw985]

Thats the problem its out of warranty!

What can I do / How much will repairs cost?

[patc]

It sounds to me like the SMS settings have been lost. You might get these from somewhere on the support part of this site (follow the link in the top right) or you may have to check with your network, either via their website or telephone support.

[srw985]

How can it be the settings becuase I can send texts and I recieve them when I first switch on but not other times.

[nj15]

Try to bring your phone to a Nokia Service center for a check-up.Uhmm,out of warranty...it should not cost you more than 10 Bucks..

Message Edited by nj15 on 12-Apr-200706:37 PM

Message Edited by nj15 on 12-Apr-200706:38 PM

[patc]

---

12-Apr-200710:32 AM
srw985 wrote:
How can it be the settings becuase I can send texts and I recieve them when I first switch on but not other times.

---

Sorry - my bad. I missed that part of your post.

[srw985]

I suppose I´ll have to take it in then.

Is there no other option because my nearest service point is so far away I´m not sure its worth making a special trip their.

I´m in the UK by the way, if that helps.

Message Edited by srw985 on 12-Apr-200711:00 AM

[wicker_man]

Nokia warranty in the UK is 24 months - can your N80 really be that old?

[srw985]

Thanks, I thought it was 12 months.

[ttuomi]

I have the same (sms-messages arrive only after reboot, mms works ok) problem now with N80, after the firmware update to 4.0632.0.38. I will try updating to even newer firmware, but I doubt it helps. Does Nokia staff have something to say to this problem??

Tero, Finland

[dtscaps]

I guess installing the SMS accelrator could cause the problem you're having. I beleive this fix was embedded in the 4.06.032 and later firmware. By installing the SMS accelrator you can have unpredictable results.

[srw985]

It started for me when I updated to 4.06.032 (or something around that time), and then I updated again to 4.0707.0.7 which has made no difference. I then installed SMS accellerator and that too made no difference.

[ttuomi]

Voila!

I uninstalled the sms accelerator and the sms' started to work normally!

Thanks for the help.

[monkeyfriend]

Hi,

My friend is having similar problem .. sometimes messages just simply do not arrive when they should, reboot recovers the situation temporarily.

How often you guys actually have to reboot the phone because of this? Sounds very irritating bug..

If I remember correctly, he also mentioned that switching to Offline profile and back to General helped once, but not sure.. Maybe you should try that out?