22-Jun-2010 02:05 AM
Hello!
What will I do, I cannot use my phone (N73) It says START-UP FAILED CONTACT THE RETAILER.Please help me and I hope to find the solution soon. Thanks and have a nice day out there!
22-Jun-2010 04:45 AM
22-Jun-2010 06:22 AM
22-Jun-2010 02:19 PM - last edited on 22-Jun-2010 02:21 PM
When you power a phone on, it performs a Self test on various parts (signals between chips, software checks etc).
If any of these tests fail you will get the "Phone Startup Failed" error you see.
You really need to take the phone to a service center so they can see what has caused the failure and repair it.
At best it will require a software reflash, otherwise it will be a hardware fault
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Last Nokia: Nokia N900 -10.2010.203.1
Current Phone: Nokia Lumia 800
Previous Phones:Don't Ask ;-)