[AllanAJM]

Hi,

Since yesterday I have some problems with my N8, I can't install anything "unable to install", I can't update anything neither, and I have the error code "12048" with Nokia Suite. I also had this error code yesterday night "2148532241". Obviously, I don't know what to do.

Some of you can help me, please ?

Thank you

[aspergerguy]

@AllanAJM

On Windows people are more familiar with hexadecimal representation of numbers when talking about error codes. so your "2148532241" is 0x80100011; a search with Google provides some hints although fixing it is an other story.

Personally I would probably want to try another Windows machine and if same result then consider reset upon N8.

[93tid]

You can also try with Nokia Software Updater from betalabs.

[Sheldrick]

Hey AllanAJM, Welcome to the Nokia Forums!

When receiving a 12048 error, It is normal that the phone loses connection during the reboot phase.

If you wait for a while it will automatically reconnect to your PC. If you lose connection during the backup, installation or restore phase, please do the following:

1. Disconnect the USB cable from your phone
2. Press your phone’s power button for about 10 seconds
3. Reconnect the USB cable
4. Wait for the installation to continue 

Note: If this doesn’t solve your issues, try to connect your phone to another USB port on your laptop or to a USB port on the backside of your desktop PC. In some cases rebooting the computer also helps or using another PC to do the update.

Let me know if this solves your problem.

Sheldrick