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Re: Nokia n97 RM-505 V11.0.021CANT UPGRADE

Contributor
thomasserr
Posts: 6

Nokia n97 RM-505 V11.0.021CANT UPGRADE

I recently bought this phone because my n900 could not connect with my car (rsap made by nokia!!!).

Now I can not upgrade to the newest firmware!!! I download all possible ways, I install but says my mobile can not accept this upgrade. Can anybody help?

 

Ex fan of Nokia but now very dissapointed...

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Mobile Sensei
carman58
Posts: 6,130

Re: Nokia n97 RM-505 V11.0.021CANT UPGRADE

The phone you have must be 'locked' to the airtime provider, visit one of there stores and see if they can upgrade the software for you !

Check here to see if you can update

http://www.nokia.co.uk/support/download-software/device-software-update/can-i-update

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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Mobile Visionary
Posts: 2,300

Re: Nokia n97 RM-505 V11.0.021CANT UPGRADE

Upgrade path depends upon the product code of your phone .

Newest firmware may not be released for your product .

http://linux.sgms-centre.com/nokiafaq/branded-phones/

 

 Plus about ten billion posts on same subject .

 

Post product code so as it can be checked if you dont know how to .

 

    jje

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Contributor
thomasserr
Posts: 6

Re: Nokia n97 RM-505 V11.0.021CANT UPGRADE

I bought the cell phone unlocked. I am following the instructions providing the device code..
Enter your product code:
Go

Latest available software for Nokia N97, product code 0576560
Version: 21.0.045

Compare numbers
If this version is greater than your current software version, update now to get the latest features, applications and improvements.
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Contributor
thomasserr
Posts: 6

Re: Nokia n97 RM-505 V11.0.021CANT UPGRADE

Enter your product code:
Go

Latest available software for Nokia N97, product code 0576560
Version: 21.0.045

Compare numbers
If this version is greater than your current software version, update now to get the latest features, applications and improvements.

And still can not upgrade my friend
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Contributor
thomasserr
Posts: 6

Re: Nokia n97 RM-505 V11.0.021CANT UPGRADE

 
 Go

Latest available software for  Nokia N97, product code 0576560
Version:  21.0.045

Compare numbers
If this version is greater than your current software version, update now to get the latest features, applications and improvements.

 

I am following the procedure, providing product code but still nothing.

Plus I bouth the phone unlocked for use with any provider

 

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Mobile Sensei
carman58
Posts: 6,130

Re: Nokia n97 RM-505 V11.0.021CANT UPGRADE

What are you using to upgrade ? I have most success with Nokia Software Updater !

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

Please use plain text.
Contributor
thomasserr
Posts: 6

Re: Nokia n97 RM-505 V11.0.021CANT UPGRADE

I am trying with the software updater (more than 10 times), and with the telephone itself through wifi

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