[talberto]

Hello,

I have for over 8 months a NOKIA N97. Besides all the other issues that I already gave up on complaining, there's a camera issue that's ultra-annoying and that will  lead me to take the phone to a nokia care center. The camera only works around 20% of the times... I press the camera button, or slide the lens windows, and the camera function gets turned on but I can only see a black screen, no image. Sometimes rebooting the phone gets the camera to work, but not all the times, and even if it gets working, after some shots the problem reappears. When this issue occurs the video playback also doesn't work (for recorded videos and even for youtube) .

I've already tried  hard reseting the phone, installing the latest available firmware update (20.0.0.19), and the problem only keeps getting worst...

From what I could see from google, there's several people complaining about this (example http://www.zedge.net/forum/t/73008/nokia-n97-camera-problem/  or http://www.youtube.com/watch?v=a8flXTl3bQY ).

What I'd like to know is if anyone had this issue, and how did nokia solved it (or not...) ?

[turhapuuro]

Hi,

I am having exactly the same problem I share your feelings! Unfortunately no-one has solved the mystery. All kind of re-settings is a waste a time. By the way, blanck screen appears also after few minutes of watching video... 

Otherwise a good phone indeed.

[cplima]

Hello, have my phone just two months and now the camera black screen problem is really bad.  I try to reset several and in many ways, but the problem persist,

Anyone can help me?  

Maybe we need to reinstall the firmware or something like that.  The actual firmware is updated, and everything is working fine, just the camera is crazy thing.

[yorch]

I think is hardware related, I have 3 firmware updates, and still the same problem, the only way to get it, is to wait until the "Processing image" text disappear in the bottom of the image after taking the photo, then you can try to take another photo, or to close the app, never close the camera using the exit button, and never close and open the lens in a short time.

[u4848572]

i just bought n97 mini with 12.0.110 2 days ago, and camera only works twice after i reboot the phone 10 times and reset to factory settting. i think its something wrong with the software, the camera doesnt activiate sometimes. hope it gets fixed soon. tried not to pressure exit button, works so far....

[jheel_online]

12 is history. And very very buggy. Install v22. It's been great for me so far :-)

[jheel_online]

oh a mini? my mistake. I thought the 32 GB version which i own

[bhagyas]

I'm also having the exact same problem since almost 2 to 3 months from now.

Hope this would be fixed in the next firmware update.