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Nokia N96 restarts while using Gps, Google Maps an...

Registered Member
Posts: 1

Nokia N96 restarts while using Gps, Google Maps and Nokia maps 3.0

Hi guys, I've got this problem with my n96. When I try to use Nokia maps or Google maps, it restarts automatically. Last month I updated the firmware to 30.033. It was working fine before update, I had no problem with nokia and google maps, but after that update to firmware it randomly restarts. Any help would be highly appreciated.
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Mobile Overlord
cjlim
Posts: 13,030

Re: Nokia N96 restarts while using Gps, Google Maps and Nokia maps 3.0

The problem of phones restarting following a firmware update can usually be resolved by resetting the phone.

 

Always remember to backup your phone before performing resets as your data may be lost.

First try  this,


*#7370# - Reformat your phone

If it doesn't work then try this.

Then try the "3 finger deep reset". With the phone powered off, depress and hold these three keys simultaneously "*" "3" "green phone" and then power on phone using the on/off button whilst keeping all four keys depressed until you hear start-up tone.
This should ONLY be done if the device doesn't power up normally anymore and it wipes everything in the Phone memory that is not part of the ROM.

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