[7363]

Hi all,

I was just wondering if anyone else is also experiencing so many problems with the Nokia 6210 Navigator. If my MP3 Player is running while I'm downloading, the phone will crash & shut down, the GPS loses signal, I cannot install Nokia OVI Maps 3, Th phone loses signal while I'm on the internet, etc. Does anyone know where I can get a changelog for the Nokia Firmwares? I'm currently using v05.501 & I'm still experiencing the problems... Nokia Maps v3 doesn't want to install either?

[mccbleue]

The crashing whilst more than one app is running is probably a shortage of memory (just like when WIndows runs out of virtual memory and freezes). If it hasn't always done it, it could be a build-up of apps, system files, etc. over time - if that is the case, backup up personal data from phone memory using PC or Ovi Suite, reformat the device with *#7370# then restore the data leaving out Settings and you should see an improvement in performance.

Signals dropping during internet connections are more often network issues than phone - if you are in an area where your network has a weaker 3G signal it might be switching often between GPRS and 3G, and in the process the connection can be lost.

The Maps Updater which is used to install Maps 3.01 has been down of late, if you are getting the "unable to read device" error then it is the server issue and not a problem with your phone. Nokia should have this fixed shortly.

[Carel7363]

Hi, I'm using my phone as a modem via cable. The problem is if I listen MP3 files on my phone while I'm using it as a modem, the player scratches, accelerates and make crackling and pop sounds. The problem is that there are no other applications running & it cannot be an out-of-memory problem, because the MP3 player alone cannot use up 128mb of RAM. I had a Samsung SGH-E340E (EDGE version) and with this phone I could play MP3's while using it as a modem via bluetooth (It's actually doing 3 things at once). This was a damn old phone and it didn't crash or make crackling sounds if I used the MP3 player while downloading via Bluetooth (internet 2 PC via bluetooth). The Nokia 6210 Navigator is a lot newer and supposed to be a lot faster and to me it sucks. Even if I'm using it on EDGE only, the MP3 player would still do the same thing. I've updated to the latest firmware v05.501 (there's no applications installed yet). Why can a very old phone which is not even Symbian outperform a SmartPhone (unless the smartphone is **bleep**)?

Here are my experiences, but I don't know what to do (phone related as well as company quality related):
1.) After I updated my phone's firmware using Nokia Software Updater, the phone was dead, completely dead... I had to use a non-Nokia application to recover it (it took me 2 minutes & wasn't possible using Nokia's Software Updater).
2.) My phone crashes quickly if I play MP3's while browsing the interent via cable or bluetooth...
3.) The phone loses signal (not network related, my friend's 6110 doesn't do it in the same area)...
4.) I have problems using Nokia Maps Updater - it tells me "Cannot get enough information about the phone [3].". The customer support cannot help me on this, it looks like the problem isn't going to be fixed very soon as it's been like this for more than a month now.
5.) My GPS loses signal every damn 5 minutes.
6.) My phone doesn't have a timer or a stopwatch?
7.) The phone's audio starts clipping if I use the preset equalizers. My older Samsung had a lot better audio.
8.) If I take a photo, it makes a black spot over the image in the left corner, until I close the image and re-open it... Software bug maybe?

Every alternative solution I tried just simply results in another failure. These are just some of the problems I have.

If I update the phone's firmware, are the Symbian OS updated as well? I see in the "About" Menu it shows "Symbian Copyright 2010"? If I downgrade the firmware, it still shows "Symbian Copyright 2010" - so this means you cannot reverse the OS update? Why does it show year 2010?

[jjegan]

Have you actually taken the phone to a Nokia Care centre  or even gone back to the supplier as they are responsible for the product working properly .

 jje

[Carel7363]

Yes - the 1st time I've started to experience problems I contacted their customer support (via e-mail) and the told me to update the phone software via Nokia Software Updater. After this, the phone was dead (I didn't yet at this stage knew I could recover it myself using JAF, but I don't wat to void any warranties). Then I was forced to take the phone to a Nokia Carepoint where they recovered it for me. Here I told them about the MP3 player problem, but they told me that I should be doing only 1 thing at a time and that they cannot do anything about it... For the GPS losing signal, they updated the Nokia Maps from v2.0 to v2.0XX (it came with the new Firmware as I understood), but the firmware update didn't solve any problem. The audio that clips when the equalizers are used, the rep just adjusted the bass (low frequencies) until it stops clipping, but then the sound doesn't sound very good. And, for the image showing a black spot in the upper corner after taking a photo, they told me it's a known problem and I should report it to Customer Support (which doesn't make sense to me, because I can't think how they would'nt know this - or actually, no I can... If they can take 2 months to fix a bug in Nokia Maps Updater then the could probably take a year in fixing a firmware bug :-)). I still can't get it, the MP3 player story bugs me a lot and it doesn't sound like there's much to do about it - rather not to playing MP3 audio while downloading from the internet sounds awful. This phone can make a phonecall while using a camera without a problem (video calling).

I think I should maybe just accept it and not confuse myself anymore and in the future just look another way. :-)