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Nokia 5800 - screen hang

JasonKwan
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JasonKwan
Posts: 1

Nokia 5800 - screen hang

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05-Apr-2010 07:26 AM

I bought my nokia 5800 one week ago. Since the second day I use the phone, I am unable to touch the answer call's interface appear on the screen whenever there is incoming call or rather I shall say, the whole screen is hang.  this problem will disappear after I switch off and switch on the phone but will arise again after a day or two. Please help.

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Mobile Guru
Mobile Guru
phonehacker
Posts: 2,355

Re: Nokia 5800 - screen hang

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05-Apr-2010 09:44 AM

For a start, try to do a hard reset.

 

Press green + red + multimedia button and turn the phone on. Note that you will lose all your files (which are saved on phone memory).

 

If it doesnt help, it's a hardware problem and you will have to take your phone to a Nokia Care Point.

If you want to thank someone, just click on the green star at the bottom of their post

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