[strikex]

I have a big problem after the upgrade.. the keys dun respond to my finger or the stylus! i cannot press options or back button. The kinetic movement is giving me alot of probems in selecting the buttons especially the ones near bottom of the screen. The list keep scrolling up instead of selcting the options... HOW TO DOWNGRADE THE FIRMWARE?! please provide me solutions!

[carman58]

You can't downgrade, and if you can't use keys on the phone doubt you can do anything yourself and may need to take phone to supplier or Nokia Care centre. However it may be worth trying a hard reset (nothing to lose) either dial *#7370# then 12345 or

Hard Reset

Hard reset only works if you had previously updated the phone to v20. Please make backup before applying this type of reset, since it will restore the phone’s settings as well as erasing all the data in the phone memory.

1. Switch off the phone.
2. Press GREEN + RED + CAMERA + ON simultaneously until you see the “Select Country” option.

Note:

1. The default password is 12345. You need to press and hold the key until the number appear.
2. Please do not confuse “revert to factory settings” with soft reset. “Revert to factory settings” can be achieved from Menu > Settings > Phone > Phone mgmt. > Factory settings or *#7870# code, and will only restore the phone to its factory setting without deleting data.         
3. Good Luck