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Re: Nokia 5800 - The phone will hang during restar...

New Member
Posts: 1

Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone

[ Edited ]

I had bought this nokia 5800 three week ago. This problem did not occur on the first day. On the second day, after i put in some media files inside the memory card through USB connection (using nokia PC suite), the phone will hang during restart and i need to take out the battery to turn the phone off. This problem keep on happens until i remove the memory card from the phone. Somemore, this problem does not disapear even i remove those media files.

 

With this problem, i need to remove the memory card evey time i restart the phone and plugin the memory card again after the phone is turned on.

 

Can anybody help me?

 

By the way, i would like to ask ---> if i plugin the memory card after the phone is ON, will it harm my phone or the memory card?

 

 

 The memory card is original card come with the phone.

 

Firmware: V11

Message Edited by aeiouaeiou1980 on 21-Feb-2009 03:02 PM
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Sage
Posts: 92

Re: Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone

format ur 5800xm may help... try *#7370#. otherwise u have to send it to Nokia Service Care & tell them ur problem. hope my solution helps
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Employee
adamf
Posts: 2,303

Re: Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone

If this is happening when the MMC is not inserted then the fault almost certainly lies with the memory card somewhere.

 

A corruption of data can sometimes happen on the MMC when transfering files from pc to phone.

 

Try the following.

 

  1. Menu
  2. Applications
  3. File manager
  4. E. Memory Card (select and go into E: drive)
  5. Options
  6. Menory card options
  7. Format
  8. Select Yes
  9. Enter Security code (default is 12345 is not changed)

This will format your memory card, and should delete any corrupted data held on the card.

 

Note that performing a format on the card will delete all data held on it.

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New Member
Posts: 1

Re: Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone

i want to format my memory card on my  5530xm because i had some corrupted  file and aplications so i tried the same way for 5800xm but  when i put options i dont get (memory card options) what should  i do please reply:smileyhappy:

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Registered Member
Posts: 1

Re: Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone

Your memory card is corrupted.

 

Firstly hard reset your device without inserting the memory card. And after hard resetting just insert back your memory card.

If still the problem persits just attach your device to your PC in Mass Storage mode and right click your memorycard and select properties and select tools and select check now..i.e. scan disk your memory card for errors...

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Registered Member
imaboy
Posts: 1

Re: Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone

Connect phone to the pc and instead of choosing pc suite connection, choose storage mode and format the memory card on the drive it's in (eg drive://E) then find a friends phone that can read the card and re'format it again

 

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