[viren1990]

Hi, when I receive text messages my phone doesn't say who the message is from in the indox but just shows their number despite the messages being from my contacts. I was wondering how to solve this problem. Any help will be greatly appreciated. 

[XploitMachine]

Incoming Caller ID Not Functioning

The main reasons are:

1. Duplicate entries in contacts, the most common cause and unfortunately. The most awkward one to fix. If the phone finds the same number against more than one name, it doesn't know which to use so, perfectly sensibly, it defaults to showing the number. The only way to fix this is to remove duplicates from your contacts. Best way to do this would probably be PC Suite Contacts. When you search, use part of the number to avoid problems with formatting, searching for +600323456789 will not find +60 03 23456789, whereas searching for 789 would.

2. Using your international dial code instead of '+'. Not sure if this applies to all phones, but if you store your number using your county's international dial code (eg: 0060323456789 - WRONG) instead of the '+' sign (+60323456789 - RIGHT), it can cause problems.

3. "(0)" area code prefixes. Only a problem if you synch with MS Outlook / PC Suite. When you specify a country in MS Outlook / PC Suite, it will insert "(0)" into your phone number after the country code +60323456789 becomes +60 (03) 23456789. You need to remove the (0).

4. 9 and 10 digit numbers. There has been one report of problems with 9 and 10 digit numbers where one size doesn't work with SMS and the other with calls. Not sure that anyone else has ever come across this.

[Squealey]

Not sure if this will help but I used to have one of my mates who's name never came up when he text, I found out this was because I had accidently saved him twice, once as Chris and once as Chris Mobile, the phone couldn't be bothered to choose one so instead it chose neither and just showed me the number.

Wayne

[carman58]

Multiple entries in contacts , if you have more than one entry of the number phone doesn't know who it is so just shows number. Try checking your contacts and check out other threads via User Search at top of the page.

Good Luck

[viren1990]

Well i had only one entry for each contact, so it wasn't that. In the end I just deleted all my contacts and entered them again, and that, apart from being very annoying, solved the problem.

thanks for the help

[RobertoCohen]

alll my contacts are saved onto my sim cards and the last few days ive tryed to delete them and then add it and its still the same just coming up with the numbers :@ what can i do ?
pleaseee help

[carman58]

have you checked memory in use in contacts, you could be using sim and phone, if only using one source you have multiple entries !