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Re: NOKIA 5800 Casing

Advisor
the_gunners
Posts: 27

NOKIA 5800 Casing

for all the people that already bought this phone, could you please check the top right corner of the phone casing, right above the camera for video call, mine there's a small gap around less than 1 mm between front cover and back cover, you will notice it in the dark... there will be a light that came out of this gap...

can other 5800's owner confirmed it also ?

nokia where's your QC ?
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Advisor
the_gunners
Posts: 27

Re: NOKIA 5800 Casing

no one has the same problem here?
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Advisor
Posts: 21

Re: NOKIA 5800 Casing



11-Dec-2008 03:29 AM
the_gunners wrote:
for all the people that already bought this phone, could you please check the top right corner of the phone casing, right above the camera for video call, mine there's a small gap around less than 1 mm between front cover and back cover, you will notice it in the dark... there will be a light that came out of this gap...

can other 5800's owner confirmed it also ?

nokia where's your QC ?


i have the gap in the same place, not sure why that is.
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Sage
utkarsh_n82
Posts: 308

Re: NOKIA 5800 Casing

The gap is also in my phone(N82).
Donno is it with every phone..
Please reply for my posts also! Thanks in advance.
N82 Just Rocks! V30.0.019
Theres nothing in kudos, but to guide one is a great thing!
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Mobile Guru
friedbrains
Posts: 2,506

Re: NOKIA 5800 Casing

none here...
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Registered Member
Posts: 1

Re: NOKIA 5800 Casing

same problem here. it also create some creaky sounds when you press harder that gap.... :crying:
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Advisor
Posts: 29

Re: NOKIA 5800 Casing

Same with me :smileyhappy:
Don't worry...this is by default...don't push btw...
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Mobile Overlord
jimmyireland
Posts: 13,261

Re: NOKIA 5800 Casing

its just the design nothing to worry about

If  i have helped at all a click on the white star below would be nice thanks.


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Contributor
Posts: 5

Re: NOKIA 5800 Casing

[ Edited ]
Bought my unlocked 5800 in Israel. I didn't have the speaker contact problem and firmware was v11 out of the box, but I noticed the same gap in the case too. I do worry because I dont want my screen filled up with dust or the front frame fall off if the phone get dropped or something.

Message Edited by gregsm on 15-Jan-2009 06:56 PM
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Contributor
Posts: 6

Re: NOKIA 5800 Casing

Hi Im from the UK and got this phone jut last week and my Nokia 5800 has this gap on the top right corner too. Was going to travel over an hour to my nearest nokia store today to get it sorted but it seems its a problem on many phones. I think I will wait until nokia fix this problem before i take it back insteafd it exchanging it for a new handset with the same porblem.

thanks 

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Contributor
Posts: 7

Re: NOKIA 5800 Casing

I also have the gap - makes me wonder whether it's happened by Nokia opening the cases up to fix the speaker problem because I haven't encountered it at all. Just a theory?!
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Advisor
Posts: 16

Re: NOKIA 5800 Casing

I have the same problem with my 5800, and I did check with the Nokia care and they said its almost common and not to worry

about. But I am little worried about dust getting into it. So try to keep it in case as much as possible

 

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New Member
Posts: 4

Re: NOKIA 5800 Casing

No gap at all on mine.

Dave

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Advisor
Posts: 12

Re: NOKIA 5800 Casing

I pick mine up on Monday. If it has a gap I'll be rejecting it. Just because a sales guy says  that a lot have it doesn't make it a "feature". Its a fault and one that may well cause a problem after the warranty has run out.

 

Take them back and demand a replacement. Mines costing me £227 and I will not accept sub standard for that sort of money, any money, but certainly not £227 and not from a company like Nokia...

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Registered Member
Posts: 1

Re: NOKIA 5800 Casing

I also have this problem and am curious whether any one has had any success in having theit phone fixed or replaced under warranty.

 

I'm sure they can't just leave it like it is as the front would eventually seperate all together, so reduces the phones life time -> Not on :smileysad:

 

I contacted nokia, but only got an arbitrary reply which ignored my message and just said get the phone assessed to determine if a repair was necessary (tbh, only a replacement or recasing will fix this?). I'm not taking it to a depot if they are just going to deny the issue and turn me away. 

 

 

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Contributor
Posts: 8

Re: NOKIA 5800 Casing

Had 3 of them now, all of them have this problem - very sloppy - should not have left the design table with this issue.
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