[DXter]

this morning i updated from V20 to V21 and my phone just restated itself... so obviously the version did not fix this bug

anybody has any ideas...???

[Fender77]

Mine n97 does it alle the time when using english as language. Using norwegian makes it work really OK. 

After updating I always go for a reset to clean up the device and start fresh.

[DXter]

the nokia-care did a hard reset.

[Fender77]

after you updated to v21?

[DXter]

this is what the said... but this kind of a problem will not be fixed by a hard reset... there is something wrong with the phone.

[DXter]

ive just thought of something... recently ive noticed that some of my music did not show on the music player (both the build in 1 and a 3rd party music player). "accidently" ive found out that this was because the missing files were in WAV format (and not MP3 like the rest of my music) which apperantly the phone does not support... could it be that the phone keeps crashing because it has some files which it doesnt recognize and cant read and its driving it crazy??? it seems unlikly to me...

any ideas?

[Fender77]

Well, the n97 is a touchy device which seems to have a lot of akward issues. If the files are in the musicfolder and you use your musicplayer or trie to accsess the files in some way, it may cause troubles...But when I change the language to english on my n97 (which contains nothing that should trouble the device), it still freezes, reboots etc.

But things that are not made for the n97, should not be in it's memory

What 3rd party musicplayer are u using? It could be some of your apps rather than the files...

[mura_kira]

i have the same problem

i'll try to delete all the 3rd party music and inform u

[DXter]

i dont think the problem is tose files. i deleted my music library file which was curropted according to some guide i found here. and now ALL my music works. so i gess maybe the phone does support WAV files...

right now i dont have the 3rd party music player installed. i have a couple of apps which i did not download from ovi such as themes, a couple of games, BrightLight and Midomi Trial

[Fender77]

Then you might check out your themes. I had a lot of issues with different themes on my n95 8gb. Therefore I stay away from them on my n97.

[DXter]

i really love changing my theme often... this is kind of a big deal for people who like personelizing their phone (like me).

if all else fails... ill give it a shot (but im nto going to like it!)

right nwo i changed teh battery. who knows...maybe it will work.

[Fender77]

Yep, who knows.

Good luck.

[DXter]

phone just restarted itself... changing battery doesnt work

[mura_kira]

not the battrey

not the music

not the theme (because it happened before with me after i did a hard reset -only i was connected to internet)

not the language (i change it even for arabic and still crashing)

the only reason still

sim card

widgets

which widgets u r using ?

[DXter]

for widgets i have:

clock\date\profile

shorcuts (music player, new SMS, calander, calculator)

4 favorite contacts

[chanchan05]

I was wondering, if you could check mass memory on PC for corruptions when you connect via mass storage mode. I understand you already checked the memory card?

[mura_kira]

how to check the mass memory

do u mean write click then check volum errors scan?

[DXter]

i dont use a memory card.

i know that my music folder file thing was curropt. but i deleted that.

im not sure what you mean by checking mass memory for errors...

[chanchan05]

Yes the right click and check volume errors scan. I dont exactly have an n97, I have a 5800 (same OS anyway, just different modding). This fixed certain errors for me.

[DXter]

ill do that right now and see if theres anything...