[busbyuk]

I have tried using the N97's default browser, the application shortcut for youtube and also downloaded Opera mini. In none of them will youtube work. I can get to the youtube site but when I select any video they will not play. Just a black box where the video should be.

I have tried via WAP and via WIFI and same response. Any ideas?

Thanks

[bobsnail]

ok i dont profess to be an expert but i had the exact same problem and mine now works...  To start try an factory reset, Then remove all connections that you dont use (i just left contract internet).  Then i added wifi again but as priority one BUT left contract internet as the default connection (and priority 2) 

This then worked for me.  Also i assume you havent disabled 3.5g right?  Thats something else i did at first....doh!!!

HTH

[busbyuk]

How would I do a factory reset of the phone? Would I be right in thinking all my music, contacts etc would be deleted?

Thanks again

[travla]

Before you do a reset, open up the Web Browser, to to Options->Settings->Page, and make sure that "Load content" has been set to All.

Cheers,

travla

[zool]

Hi all

busbyuk try  travla solution if it didn't work try to do the reset solution and you can save your setting and all your data by doing a backup. 

go to Menu - Application - office and sellect File mgr. then click on back up, you can backup all your content. 

after that you can do hard reset by entering *#7370#

hope that help. 

thanks

[busbyuk]

I tried travla's solution but unfortunately it was already set to "all".

So if I do this hard reset will I have to also backup all my music or will the hard reset not delete this?

thanks again

[bobsnail]

The short answer is im not sure.. I did a factory reset on mine (i mean through the menu system under 'phone' etc..  Not using the code that you key in.  Anyway it just changed all the settings.  It did NOT wipe any of my data at all.

I have to say i had the same problem as you again last night.  Basically i was trying to get Iplayer working (and succeeded, but when i did youtube stopped working).  I can get either app working but not both at the same time!  I do this by changing the network settings around and a bit of good luck.

In Iplayer i get 'content is not available' or something, and in you tube i get the same as you.

You need to play wit hteh realplayer settings, the browser settings and the VideoandTV settings to make sure they all tie up.  Also having lots of net connections already open (say by your widgets) will also restrict your ability to access.

At the moment i cant even conenct to the net so ive changed something silly lol.. Its annoying to have to play around with it, but being an early adopter i expected to have too.

Good luck

[jaylizard]

its nothing to do with phone settings,its the video player on u tube,go to a video not play just to read about it,under the tiny shot of the video theres a choice in blue,select the other player to wot ur on,its simple,cant believe no ones told u yet,very technical phone,not for people who dont have a clue ................

[boulala]

Hello. I have the exact same issue with youtube as busbyuk, did anyone find any solution to this problem? Thanks! (btw I've tried a soft reset but it didn't fix it)