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Re: N97 V20 update and 3 (UK)

Advisor
danniiffxi
Posts: 20

N97 V20 update and 3 (UK)

[ Edited ]

Ok I rang 3 customer services today and asked when we will get the V20 update and I recieved an interesting reply from the chap fellow in mumbi, (ooh that rhymes :smileyvery-happy:)

 

 Basicly he said that 3 have approved the update and that there was a link on there website, so I popped on to the 3 website and after a few mins searching I found said page and sure enough it linked me to the nokia update website.

 

 Anyways i tried to update like i did yesterday and to cut a long story short, I still cant update to v20 as it is not out yet on 3, so that bloke in india lied to me,  **bleep** is there problem and why lie to there customers

 

has anyone else had the same experience?

Message Edited by danniiffxi on 28-Oct-2009 07:40 PM
Phone - Nokia N97 Black - RM-505 on 3(UK)
Firmware - V21.0.045 date - 14/1/10

[IMG]http://i222.photobucket.com/albums/dd237/danniiffxi/f4gw74.jpg[/IMG]
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New Member
Posts: 2

Re: N97 V20 update and 3 (UK)

went to a nokia store today

the man said the update was out to day ...i cant seem to find it

(uk) 

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Advisor
danniiffxi
Posts: 20

Re: N97 V20 update and 3 (UK)

The update is not out yet on 3(uk) N97's. i was lied to. and it is very annoying
Phone - Nokia N97 Black - RM-505 on 3(UK)
Firmware - V21.0.045 date - 14/1/10

[IMG]http://i222.photobucket.com/albums/dd237/danniiffxi/f4gw74.jpg[/IMG]
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Mobile Sensei
grschinon
Posts: 9,568

Re: N97 V20 update and 3 (UK)

A customer was lied to by a mobile operator's customer service. Now, there's a shock... NOT!
Was this post helpful? If so, please click on the white "Kudos!" star to the left. Thank you!
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Advisor
danniiffxi
Posts: 20

Re: N97 V20 update and 3 (UK)

[ Edited ]

lol i just think they are twits. why could he not say that it would be out in a couple of weeks. i would respect them allot more if they told the truth. 

 

 

Moderaotr note: offensive word modified, please show due respect to the members of this forum.

Message Edited by michaels on 29-Oct-2009 01:03 PM
Phone - Nokia N97 Black - RM-505 on 3(UK)
Firmware - V21.0.045 date - 14/1/10

[IMG]http://i222.photobucket.com/albums/dd237/danniiffxi/f4gw74.jpg[/IMG]
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New Member
Posts: 4

Re: N97 V20 update and 3 (UK)

[ Edited ]
 

Personal details removed by a moderator. We kindly ask you not to share your personal contact details or your phone's IMEI number publicly on this forum."

Message Edited by Kay_Cee on 18-Dec-2009 11:17 AM
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Contributor
Posts: 9

Re: N97 V20 update and 3 (UK)

hi all,

I spoke to three uk today and have been told that v20 will be available within 5-6 days,

 

not sure how accurate this info is because 2 weeks ago they told me it would be ready by the 16th.

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Mobile Sensei
carman58
Posts: 6,130

Re: N97 V20 update and 3 (UK)

Hi, I have the upmost sympathy for 3 users, as someone 'tied' to Vodafone I had a similar problem, however the people to harras are 3, by using there forums, or 3 customer care. Unfortunately I doubt you will get any joy. I managed to get V2.0 early by doing unmentionable things to my phone ( that means I can't and won't discuss them on this forum) and all I can say, is it is worth the wait. Plenty of improvements, and the phone becomes more 'pleasing to the eye'. Hope you get your update soon, but don't blame Nokia, your issue is with 3.

Good Luck

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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Contributor
Posts: 9

Re: N97 V20 update and 3 (UK)

must admit i cant wait for this update,

 

been waiting for long enough but i want the phone that i thought i was getting (and paying alot of money for)

 

come on three uk get it sorted and stop messing us about.

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