[Rick2804]

I've had my N97 for a year now, and I have another 6 months to go on my contract with T-Mobile before I can upgrade. It can't come soon enough, as far as I'm concerned. It's been a big disappointment and frustration for all the reasons other users have listed on here, particularly the slide switch falling off despite my having taken great care of the phone.

Now the touchscreen seems to be failing. This may or may not have something to do with the ignorant cow who dropped a whole pint of lager on it in a pub beer garden the other week, simply handing me my soaked phone with no word of an apology and walking off. I dried it thoroughly right away, and there didn't seem to be any damage. It continued working normally. The next day, though, the touchscreen kept intermittently coming to life (in the way it normally would when you press the menu button), accompanied by random vibrations. The menu button wasn't responding when I pressed it. Flipping the keyboard out and back again seemed to return things to normal and the menu key worked again, but it's been doing it intermittently ever since. Some days it behaves itself, other days it keeps flashing on, then off again, then back on a few moments later. It's doing it right now as I type this. Very annoying.

Now, does anyone have any ideas as to how I can stop it doing this that don't involve either smashing it to pieces in frustration or spending a small fortune on getting it repaired? I'm worried that if I go into a Nokia shop and demand a replacement (probably wise to leave out the bit about the silly bint dropping the pint on it), they'll simply fob me off with some guff about warranties and expect me to pay an exorbitant repair fee. What are the chances of me going to a Nokia shp, requesting a replacement phone and them actually giving me one? Probably not great, but it's worth asking.

[mccoy1]

Try first....they might accept to repair it. I mean it's not your fault

[outrun]

Do you have the last firware installedv.22). I had a lot of issues, touchscreen freezes included, and after last update at least i can use the pone...

[Rick2804]

Cheers. I installed v.21 (which, it assured me, was the latest upgrade when clearly it isn't) last week through the Nokia Support site, as my phone was still operating on the original firmware. I hoped it might solve the issue, what with the phone being effectively wiped before it's updated, but no such luck. Once I'd restored it from my backup, I couldn't find my prefered colour scheme though! The same screen problem persists...

[chanchan05]

Your issue is probably liquid damage on the board itself. Basically, the board costs as much as a new phone almost. So no amount of software fixes will do anything. Also, warranties do not cover liquid damage and if so proven that it IS liquid damage, you will not get any replacement or free repair.

[outrun]

If helps, the firmware v21 was bad for my N97 too. If it's not a liquid damage you can try to install v.22 and see if it works. Do a hard reset and format the mass storage before install and do another hard reset after install. And do not restore anything except your contacts. Then you manually adjust the settings. Don't install any app on phone memory and try no to install lots of apps neither on mass storage (be careful with the memory resident ones). And use a light theme, if you want to change the default one. This is the way i finally get an usable phone. I hope you work it out!