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N97 - Problems with hearing after upgrade

New Member
Niri
Posts: 2

N97 - Problems with hearing after upgrade

I updated my firmware on my Nokia N97 as i have been having numerous problems with dropped calls, my phone freezing and apps dissapearing from my home page. I had to reset my phone constantly as it would freeze in a call.


I updated my firmware to version 22.0.110 yesterday 06 July 2010. Now i cannot hear the other person on the phone calls. I try to adjust the volume level on the side to make it louder but this doesn't help. I reinstalled and it still is the same.


My phone is now worse than before...now i cannot even make phone calls as i cannot hear the other person, but they can hear me clearly.

 

Can someone help or are experiencing the same problem after the upgrade?

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Professor
mccoy1
Posts: 410

Re: N97 - Problems with hearing after upgrade

Had exact problem when I updated to v2.0..reinstalled the thing and kept soft & hard resetting till it (prob) went away. I know it's a pain but constant resetting sometimes meet with some success.

Good luck.

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New Member
Niri
Posts: 2

Re: N97 - Problems with hearing after upgrade

Thanks a ton for the advice. Going to try it now. I did the hard reset and it didn't work, so i'm doing the soft reset and will do it a few times.

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Advisor
Nadiritux
Posts: 29

Re: N97 - Problems with hearing after upgrade

Hey, i have same problem with my Nokia N97mini.

Try to press with your finger to the earpiece zone when you cannot hear.

 

You never can fix this via upgrade or hard reset.

its hardware bug in all nokia s60v5 phones.

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Advisor
Nadiritux
Posts: 29

Re: N97 - Problems with hearing after upgrade

[ Edited ]

i want ask from Nokia support. I must weld earpiece to the board to fix this problems concrete?

 

Please dont tell about nokia care point. (in my country not have nokia care)

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