[MoSs035]

Hi ppl..

I love my N97 but this love looks platonic

My device is fully updated. It shuts itself down with no reason 2-3 times a day. In that situation i open the keylock and see that it has rebooted itself.. a restart results with the PIN code request.

Sometimes keylock doesnt work and i try to open with the power button but it doesnt respond... after a few seconds it comes out with a huge wake up: 10-12 seconds of vibration non-stop then opens weirdly

And once when i was typing message screen went of and i saw some colorful lines travelling left-right then again.. device rebooted itself.

THEN: I've decided to use phone with no-line (flight) mode to understand if the problem was simcard or 2G - 3G signals' unstable behaviours but it s AGAIN same problems happenned so i ve understood that my updated phone was the problem itself

SO : what do u advice me to do ?

Does "Nokia Care" care that? How can i prove them these problems, they have to use for a while to understand.

And i see similar problems written here so is there a possibility that nokia has full of broken n97 series out there ?

What would you do ??

Thanks !  

[westarmy]

Re-update it and if that doesn't work...

Get it to the nearest Nokia centre

[MoSs035]

To "Re-Update", do i need to format phone first ?

Maybe i have to try from nokia ovi ..

I ll try it and if that works out i ll thank you  

[westarmy]

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MoSs035 wrote:

To "Re-Update", do i need to format phone first ?

Maybe i have to try from nokia ovi ..

I ll try it and if that works out i ll thank you  

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No try with the cd that came with the N97 and install the software updater from that, you don't necessary lose anything but back up just in case

[MoSs035]

Unfortunate.. Problem is still there

[westarmy]

Well there is nothing else i can do mate, my only advice is to take it to the nearest nokia centre

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Please kudos if you think this or anyother topic was helpful.

[MoSs035]

Hey guyz.. I ve sent my device to Nokia Care and they ve sent me a new phone from Finland. That's OK

When it's back, i didnt make anything illegal to my phone and didnt full it s memory with songs or applications. I am using it in a very standart way. But it reboots itself while surfing on the menus, at least once a day.

My problem was 4-5 times a day, now once a day, anyway..

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Question is:

I ve heard v20.x.x. is out and it has some advantages and disadvanteges etc.. when i check my phone from Ovi Suite, it's version is v10.0.012 and it says "no updates for device" 

Can that be the reason why my device goes on rebooting?

And is there a chance ovi suite doesnt update the firmware?