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N96 receiving calls

surfer01
Counsellor
Posts: 38

N96 receiving calls

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05-Jan-2009 09:43 AM

The phone is set up for dual mode but when I receive a call and it is on 3G, I may hear the person the other side for a split second and then it cuts off altogether. I have to wait until a GPRS signal is received and then I can phone back no problem or receive the call if the caller phones a second time.
I am finding thsi extremely annoying and any advcie would be appreciated. I live on the fringe of a 3G area.
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Mobile Visionary
Mobile Visionary
illinjah
Posts: 1,394

Re: N96 receiving calls

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05-Jan-2009 10:22 AM

Does this only happen when you´re on the edge of the 3G network?
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Professor
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bazyeo
Posts: 610

Re: N96 receiving calls

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05-Jan-2009 10:49 AM

I would suggest you change from dual mode to GSM and see what happens. If you live on the fringe of the 3g signal that is probably the problem.
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surfer01
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Posts: 38

Re: N96 receiving calls

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05-Jan-2009 10:50 AM

Actually i have noticed it happening elsewhere. I can see the 3G logo but no signal strength and connection drops out. I then have to wait for the GPRS signal to kick in before I can make or take a call. Very frustrating.
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Professor
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bazyeo
Posts: 610

Re: N96 receiving calls

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05-Jan-2009 11:02 AM

As I have already said try switching from dual mode to GSM and see what happens.
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Mobile Visionary
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illinjah
Posts: 1,394

Re: N96 receiving calls

[ Edited ]
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05-Jan-2009 11:21 AM - last edited on 05-Jan-2009 11:23 AM

05-Jan-2009 12:02 PM
bazyeo wrote:
As I have already said try switching from dual mode to GSM and see what happens.

What is the point in buying a 3G enabled phone and then switch it off...

Have you tried updating the phone´s software via NSU?

Nokia Software Updater

All you need for this is a internet connection and a data cable for your phone!

Message Edited by illinjah on 05-Jan-2009 12:23 PM
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Mobile Sensei
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grschinon
Posts: 9,568

Re: N96 receiving calls

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05-Jan-2009 11:25 AM

05-Jan-2009 11:21 AM
illinjah wrote:
What is the point in buying a 3G enabled phone and then switch it off...

Saving battery power.

I usually have the phone set to GSM only and switch it to dual mode when I need to use it as a modem.
Was this post helpful? If so, please click on the white "Kudos!" star to the left. Thank you!
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Mobile Visionary
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illinjah
Posts: 1,394

Re: N96 receiving calls

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05-Jan-2009 11:29 AM

05-Jan-2009 12:25 PM
grschinon wrote:
05-Jan-2009 11:21 AM
illinjah wrote:
What is the point in buying a 3G enabled phone and then switch it off...

Saving battery power.

I usually have the phone set to GSM only and switch it to dual mode when I need to use it as a modem.

Yes, that is a solution for battery problems, but not for the problem described initially in this thread. This should be the last recourse if all other measures haven´t worked out. :smileyhappy:
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Mobile Emperor
Mobile Emperor
psychomania
Posts: 25,377

Re: N96 receiving calls

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05-Jan-2009 11:33 AM

The original problem is one of the reasons why I disable 3G most of the time.

I live and work on the edges of 3G coverage areas. With it enabled my phones are constantly switching between 3G and GSM causing SMS messages to be delayed and calls to drop or for me to be unreachable.

There is no real solution for it other than switching to a network with better coverage in your area (if any of the other networks offer better coverage).
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Mobile Visionary
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illinjah
Posts: 1,394

Re: N96 receiving calls

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05-Jan-2009 11:35 AM - last edited on 05-Jan-2009 11:37 AM

That seems plausible to me...I lose. :smileyvery-happy:

Message Edited by illinjah on 05-Jan-2009 12:37 PM
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surfer01
Counsellor
Posts: 38

Re: N96 receiving calls

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05-Jan-2009 12:23 PM

I have just updated thge software from v10 to v12 so I will monitor to check if I still have drop outs. If I still have a problem I will try GPRS but I was of the opinion that it should automatically switch if moving from a 3G to a 2G area.
Thansk for the advise. It is appreciated.
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