[thorpy]

Morning,

My Phone has decided to stop recieving calls. 

I can recieve SMS and send SMS and i can even make calls, But when someone rings me there phones ring as normal and go through to my voicemail but my phone does absolutely nothing...

I'm on contract vodafone if that helps.

Let me know if you have any ideas or what i might need to do?

Thanks

[thorpy]

Ok i have just noticed, when having it plugged into my pc and running nokia pc suite the call displays on my pc, but the phone still doesn't do anything i.e ring. i can answer the call on my pc which works.

[radical24]

try the first two codes, make a back up of your stuff first. do you have most recent firmware update? i know that operator branded phones are slow to release updated but its worth checking. if this does not work it might be some other issue that needs to be seen by nokia care staff. also make sure you take out your memory card before you do any of these

1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345

2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)

3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. )

If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.