[dragonslayer]

The phone does not power on. Light around the navi wheel illuminates when the device is plugged into to the wall or to a computer.

It was purchased it new about a month ago.

[radical24]

try option number 3 and see if it works for you, default code is 12345, you will lose all your data but in your case i guess it won't make a differnce since you can't use the phone as it. if nothing else works take your phone to nokia care.

1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list.
2. *#7370# - Reformat your phone

3. This you perform as a last resort. Nothing else is working.If the phone is dead proceed with reflash if not, turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
re-flash - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons

If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service.

[mecmac]

i have the same problem how did you solve it? did you get it to repair what was the issue?