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N85 Weak Signal

Contributor
Posts: 9

N85 Weak Signal

I don't think my N85's antenna is working correctly. If I use an AT&T branded Nokia 2610 (GoPhone) I never lose signal from a tower. When I'm in a building my N85 gets 0-1 bars. I tried taking off the battery cover to see if that made a difference and I got 2-3 bars in the same spot. I tested it multiple times. When my N85 lost the signal and had 0 bars, I took off the battery cover and voila I had 2-3 or more bars again. Has anyone else experienced this?

 

I bought it directly from Nokia with rush delivery around 4th of July sale so it's still under warranty. Is there anything I can do to fix it?

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Mobile Overlord
jimmyireland
Posts: 13,261

Re: N85 Weak Signal

i would try this go to network settings and select gsm see if there is a difference then

if your signal is still poor i would send it to a nokia care point there could be a faulty internal antenna


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Mobile Sensei
radical24
Posts: 5,954

Re: N85 Weak Signal

yes its called exchange. this is not normal behavior and this isi not exactly a new phone release this phone should work and behave much better. i have an n85 on att and tom USA depending on what i am doing and neither network gives me any issues with the phone. you have 30 days to have it exchanged do it and see how the new one is behaving. 

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Contributor
Posts: 9

Re: N85 Weak Signal

[ Edited ]
I sent it to the repair facility since it was past 30 days (bought near end of june). Replacement phone gets some reception where I didn't get any before but reception is still worse than the 2610. Either Nokia's build quality is worse for smartphones or the N85 has a design flaw (or Palco/Nokia Repair Center didn't send me a "replacement" and this phone is my original with a new IMEI)

People having reception problems with the N97 worry me. It looks like the N-series is getting weaker reception: /discussions/board/message?board.id=smartphones&message.id=155723&query.id=458011#M155723

One thing is it might be because my SIM card isn't seated correctly. I looked up "gophone weak signal" and saw stuff about the iPhone getting weak signal because the SIM card wasn't seated correctly. This makes sense since the 2610 uses a sort of latch to hold the SIM down while the N85 only slides in. Some iPhone users report better signal by attaching some tape to the top of the SIM card to hold it tighter in the slot. I'm thinking about trying something similar to see if it will help any, but that could void my warranty :smileyfrustrated:

I tried sliding out my SIM card a little until it was up against the battery to see if that would seat it better. I tested internet on EDGE and seemed to work faster/better but not sure. Is there a "field test mode" that I can go into with the N85 to see if anything I try is helping?
Message Edited by recruit0 on 13-Aug-2009 02:44 AM
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Mobile Guru
phonehacker
Posts: 2,355

Re: N85 Weak Signal

[ Edited ]
Sometimes may has problem the network.
Message Edited by phonehacker on 13-Aug-2009 09:41 AM

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