[gkumar]

The keypad in the sliding portion of my N81 stopped working when I was in Bangalore for my vacations. Automatic dialling of numbers, turning on of the music player, some or the other key being pressed by itself etc were the other problems.

On 14th July 2010, at Marathalli Centre, bangalore of Nokia Care the "flexi" and the keypad of my cell were replaced taking a huge amount and I was told that their won't be any complaints from my side. I was even told that if in a month any problem arises they would repair the phone free of cost.

I returned back to my college at Jaipur and it was not even a week this Monday(after the repair) that the keypad stopped working again. I immediately rushed to the Nokia Care centre at Tonk Road Jaipur and I was just driven away as they told I was to report only at the Marathalli centre, bangalore for the issue. They can replace it again after paying the charges gain. I even went to the Nokia Care at Raja Park, Jaipur and I was harshly turned out. They even challenged to report their head office in a very very rude manner.

Its not at all possible for me to land up in bangalore once again to get my cell repaired.

This attitude of Nokia Care was not at all expected and I still have no clue of what to do with my N81. I would like the authorities to urgently get something done of my N81 so that I still withheld my belief in Nokia and its services.

Thanking you in advance,

GAURAV KUMAR