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N8 looses all signal when i touch it!!!!!

Contributor
Benc30
Posts: 9

N8 looses all signal when i touch it!!!!!

Ive had my N8 for afew days and since having it ive not been able to make or recieve calls due to the fact that when i touch the phone the signal drops right out!!

 

Can anyone help me with this issue, my phone is useless like this.

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Contributor
HaloGuilty
Posts: 5

Re: N8 looses all signal when i touch it!!!!!

I have the same trouble like you. When the phone lies on the table the signal i brilliant but when i pick it up the the signal bars drops very much.

 

Solutions anyone?

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Contributor
Benc30
Posts: 9

Re: N8 looses all signal when i touch it!!!!!

[ Edited ]

excellent your the first person i found with the same problem i was starting to think it was me and some kind of invisable force field....

 

 

Kinda funny really as nokia slated apple over the i phone signal issue!

 

Now its there turn to put things right.

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Sage
tribalmasters
Posts: 106

Re: N8 looses all signal when i touch it!!!!!

Bogus posts right here!
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Sage
HaPe
Posts: 146

Re: N8 looses all signal when i touch it!!!!!

yes, post 1-3 seems to be fakes. The admin should check the IPs, On serious posts it is very rare to have these short times between posts and replys. And this for such a strange statement.
N8-00 with orange case, loving it

If my post was helpfull, click on the white star and give me an KuDo ;-)
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Contributor
HaloGuilty
Posts: 5

Re: N8 looses all signal when i touch it!!!!!

I´ll will upload a video tomorrow after work.

 

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Contributor
Benc30
Posts: 9

Re: N8 looses all signal when i touch it!!!!!

this is not bogus i can assure you, i can also upload a vid if required.

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Sage
tribalmasters
Posts: 106

Re: N8 looses all signal when i touch it!!!!!

Are you far from a mast? Try another phone on the SAME network where you have the problem does it still cause a problem? Its unlike my N8 and many others here, we have the great signal we have come to expect from Nokia and cannot get from other phones! If not take it to your Nokia care point :smileyhappy:
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Contributor
Benc30
Posts: 9

Re: N8 looses all signal when i touch it!!!!!

 

Hi i lived here for 4 years and never had anything other than nokia for 10+ years, this is the first time i had a problem with signal, im really gutted because i love the phone, the signal on my n96 is great and the n95 also, the signal on my N8 is great aslong as im not touching it?!!

 

Please help only option i can see is an i phone but i want to stay with nokia!!!

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Sage
tribalmasters
Posts: 106

Re: N8 looses all signal when i touch it!!!!!

Is it on 3.5 G? 3G or perhaps dropped to 2G? Is 3G enabled? Perhaps the 3G signal is just a little weak tho that doesn't explain the dropped calls I guess! Take it along to your Nokia carepoint or contact your supplier, hopefully they will see it is fault and sort it out :smileyhappy: Hope you get it fixed soon, good luck!!
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Contributor
Benc30
Posts: 9

Re: N8 looses all signal when i touch it!!!!!

[ Edited ]

here is a vid on you tube, this is exactly what my phone does...

 

http://www.youtube.com/watch?v=sVWO42f-Q14

 

I spoke to voda today they said they were doing an update for an internet problem and that if it was the same tomorrow they would replace it, so will see how it goes... cant see how its related though to be honest.

 

NIGHTMARE!!!!

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Professor
babis3g
Posts: 449

Re: N8 looses all signal when i touch it!!!!!

[ Edited ]

same problem here bro, you not alone

 

i am in a weak aeria and when i pick up the phone it loose the signal and any weak place i ve been it happens the same

often it drop few calls

the same was happening with the 5800 but was not drop calls easy

 

most users if they are in strong aeria will not note it but nokia has install the antenna down of the phone and that is why when we are in poor aeria it loose signal

i am afraid is not a lot to do about it

no case like iphone will help because actually when we hold the phone with any way we cover/hide more the antenna

maybe a software update for improve reception

 

i have post in that video with the same id 5 days ago and some users saying they dont have problem but needs to be in weak aeria to see it

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Registered Member
trey_cii3
Posts: 1

Re: N8 looses all signal when i touch it!!!!!

I had this exact problem. And then last night I figured it out.
Go on Settings - connectivity - Network and change the network mode to dual mode or 3G....then your signal should be amazing. That is what happened to me.

Hope this works for everyone. :smileyhappy:

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Sage
tribalmasters
Posts: 106

Re: N8 looses all signal when i touch it!!!!!

Thats the one I was trying to get at with the 3G stuff, Kudos for you!
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Contributor
HaloGuilty
Posts: 5

Re: N8 looses all signal when i touch it!!!!!

Thanks for the video, this is exactly my problem.

 

 

 

Indoor vs outdoor doesnt help

2G/3G our dual mode doesnt help

Also good signal doesnt help.

 

 

What to do?

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Mobile Guru
synth_fg
Posts: 1,644

Re: N8 looses all signal when i touch it!!!!!

take phone back for a warenty replacement

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Professor
mccoy1
Posts: 410

Re: N8 looses all signal when i touch it!!!!!

 


Benc30 wrote:

Ive had my N8 for afew days and since having it ive not been able to make or recieve calls due to the fact that when i touch the phone the signal drops right out!!

 

Can anyone help me with this issue, my phone is useless like this.


Nah, N8 doesn't have the sweet spot...it's not an apple's iphone 4. You might ' not be holding it right'.

 

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Sage
Akuma07
Posts: 261

Re: N8 looses all signal when i touch it!!!!!

Wow, these guys really do seem fake.

 

Obviously a phone isn't supposed to loose reception. When it happens, reboot your phone, if it still doesnt fix, then it is probably a hardware problem, so take it back for a warranty replacement.


This is common sense, why do people post forum threads like this?

Hit the white star if I have helped you =]
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Professor
mccoy1
Posts: 410

Re: N8 looses all signal when i touch it!!!!!

 


Akuma07 wrote:

 

This is common sense, why do people post forum threads like this?


I guess they had issues Akuma and they don't know how to fix them,so they are compelled to ask for fixes here.  However,, the thread doesn't seem right...so i agree

 

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Professor
babis3g
Posts: 449

Re: N8 looses all signal when i touch it!!!!!

[ Edited ]

so you are saying guys that the videos are fake?

if is fake i will upload one to see it with a uk network

 

so instead of "not hold the phone this way" we have now the " switch off 3g" or "we dont know to hold the phone" ??

are any instructions in the user guide how to hold the phone?

 

i have switched to gsm mode it does not made any difference

 

is been said we dont know to use the phone , ( i thourght symbian 3 was friendly user and easy to use like nokia advertised) then sure we dont know if is hardware or software or the battery or the antenna, ... i know is not perfect but by saying hardware it looks to me somewhere is problem so you agree in a way something is wrong

 

is a not complain by me but if i read post like (not any personal) "why people post forums threads like this" then it makes me feel sad

"if this kind of thread doesnt seems right", where we should post???at iphone forum? htc? motorola? complain board?

if we not good to fix the phone who will help us?? maybe ofcom ?

 

i thourght we are here to help each other

 

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