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Re: N8:BBC iPlayer problem

Mobile Sensei
aspergerguy
Posts: 7,373

Re: N8:BBC iPlayer problem

 


flagpole wrote:

i noticed there is an app installed on my phone called;

wmdrm dla iplayer plugin

 

i don't remember seeing this before.... anyway i suspect that this is where the problem lies...


Running PR1.0 with iPlayer functioning for download and WMDDRM DLA iPlayer Plugin v1.00(0) 8kb is installed.

 

If I've helped in any way, a click upon the white star at bottom right of screen would always be appreciated.


However if my answer also solves your problem clickingbelow it will benefit other users!




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Professor
flagpole
Posts: 403

Re: N8:BBC iPlayer problem

ah cool thanks for the info.
There's no dignity in begging for kudos. Do it for the karma.
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Professor
greycounciller
Posts: 470

Re: N8:BBC iPlayer problem

Thanks everyone for your replies.

As I stated since my first post, I'm still on PR 1.0 and it's a Tesco branded unlocked phone using a T-mobile chip.

I just thought I’d try and download to PC from iPlayer desktop, then send to phone. This too didn’t work

The only thing I think I can do before I give up is try a full reset or reinstall and see what happens.

I'm just concerned that is it worth it to lose much of the other functionality of this phone, along with many of my installed apps etc just for Video playback?

The problem is definetely with N8's, maybe there is a missing or corrupted file that needs to be reinstalled.

Jurassic Park, Sam Neill to Dickie Attenborough " Mr. Hammond, the phones are working !"
N8-00 Tesco UK 059C951
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Contributor
edwenn
Posts: 8

Re: N8:BBC iPlayer problem

[ Edited ]

Whoops! Sorry about that. Looks like we hijacked your thread, with a slightly different problem.

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New Member
mhs81
Posts: 2

Re: N8:BBC iPlayer problem

downloading to iplayer desktop and sending to the n8 should work. Just make sure you play a few seconds of the clip on your pc first, in order to get the licence.
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Professor
greycounciller
Posts: 470

Re: N8:BBC iPlayer problem

Well that's the strange thing. Even though I do play a few seconds and get the license, the phone still tries to acquire one and fails. Why it should do this I don't know.
Jurassic Park, Sam Neill to Dickie Attenborough " Mr. Hammond, the phones are working !"
N8-00 Tesco UK 059C951
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New Member
mhs81
Posts: 2

Re: N8:BBC iPlayer problem

that's strange. Have you tried transferring the file across to the pc,deleting the file on the n8,then playing the file on the pc to get the licence and then transferring it back across?
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Professor
greycounciller
Posts: 470

Re: N8:BBC iPlayer problem

Yes, I've tried various ways and incantations but the results still the same.

I feel I will have to reinstall the firmware and see if it makes a difference.

Jurassic Park, Sam Neill to Dickie Attenborough " Mr. Hammond, the phones are working !"
N8-00 Tesco UK 059C951
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Advisor
sivhead
Posts: 18

Re: N8:BBC iPlayer problem

Same issue here Iplayer worked before updating.

Release PR1.1

Software Version 013.016

Model N8-00

 

I am based in the uk and have a vodafone sim card.  The bbc iplayer app came pre-installed with the phone..

 

After the update any new video that is download cannot  get a licence file to clear the DRM.  This is a major bug with the new release of the firmware..

 

Does anyone know of a way of downgrading,

 

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Mobile Sensei
aspergerguy
Posts: 7,373

Re: N8:BBC iPlayer problem

 


sivhead wrote:

 

Does anyone know of a way of downgrading,


Unfortunately there is no way of downgrading firmware version to previous one.

 

If I've helped in any way, a click upon the white star at bottom right of screen would always be appreciated.


However if my answer also solves your problem clickingbelow it will benefit other users!




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Technical Expert
Posts: 372

Re: N8:BBC iPlayer problem

There should now be a fix available for PR1.1 BBC iPlayer issue, you can download it from the page below:

 

http://www.nokia.co.uk/support/product-support/n8-00/software?123

 

The fix will at some point be available also via SW Update menu in the device.

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Mobile Sensei
aspergerguy
Posts: 7,373

Re: N8:BBC iPlayer problem

 


pj98 wrote:

There should now be a fix available for PR1.1 BBC iPlayer issue, you can download it from the page below:

 

http://www.nokia.co.uk/support/product-support/n8-00/software?123

 

Many thanks to all concerned on behalf of UK users for expediting this issue so rapidly.

If I've helped in any way, a click upon the white star at bottom right of screen would always be appreciated.


However if my answer also solves your problem clickingbelow it will benefit other users!




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Professor
flagpole
Posts: 403

Re: N8:BBC iPlayer problem

Wow. well that was too easy. :smileyhappy:
There's no dignity in begging for kudos. Do it for the karma.
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Counsellor
Posts: 34

Re: N8:BBC iPlayer problem

Say what you like about Nokia, and its the easiest thing to criticise them at the moment,  but can you name another manufacturer that would have provided a fix so quickly?

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Professor
greycounciller
Posts: 470

Re: N8:BBC iPlayer problem

[ Edited ]

Well, as the OP, I'm glad you all seem to have found a solution to your iPlayer issues.

Sorry to say, even after the fix provided, I'm still left with my original problem.

I'm still on PR 1.0 so maybe thats why the fix didn't work.

I'll probably have to do a reinstall and see what happens.

Just by way of interest, will I lose anything or will some functions not re-install if I doo?

Jurassic Park, Sam Neill to Dickie Attenborough " Mr. Hammond, the phones are working !"
N8-00 Tesco UK 059C951
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Mobile Sensei
aspergerguy
Posts: 7,373

Re: N8:BBC iPlayer problem

 


greycounciller wrote:

 

I'm still on PR 1.0 so maybe thats why the fix didn't work.


It does say specifically "BBC iPlayer DRM Plugin for Release PR1.1 Only"

 

If I've helped in any way, a click upon the white star at bottom right of screen would always be appreciated.


However if my answer also solves your problem clickingbelow it will benefit other users!




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Advisor
sivhead
Posts: 18

Re: N8:BBC iPlayer problem

Tested the Fix excellent. Be sure to close down all open apps on your phone first. But it all works ok now Excellent work. absolutely fantastic..... many thanks
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Contributor
edwenn
Posts: 8

Re: N8:BBC iPlayer problem

Great stuff. Seamless upgrade. iPlayer issues now totally sorted.

 

Thanks to all concerned in providing the fix.

 

:smileyhappy:

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Advisor
Mapantz
Posts: 13

Re: N8:BBC iPlayer problem

Well .. i have to say that i never had this problem at all. I'm a Tesco mobile user and i recently flashed my phone and the iplayer still worked ok. The problem i have though, is that if i'm streaming a programme and i move the progress bar forward (any duration) the ajax loader doesn't disappear from the screen. It still plays the programme while the brightness is tinted and it just goes round and round in the middle of the screen. It's very annoying and i can't seem to find a fix. Does any one have this problem?

 

Regards.

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Professor
greycounciller
Posts: 470

Re: N8:BBC iPlayer problem

Hi Mapantz, I just tried mine and it does that too.

I thought that was normal.

Just by way of interest, when you say you flashed your device, why did you need too and you're still on PR 1.0 as I am aren't you?

Jurassic Park, Sam Neill to Dickie Attenborough " Mr. Hammond, the phones are working !"
N8-00 Tesco UK 059C951
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